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Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,986 reviews
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact you gave longer to return an item with this membership. All the extra little perks, discounts and etc. is a big plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Jamie.. she knew all about the product and shared everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am new member but i am loving it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership offers great value for frequent shoppers. For $49.99 annually, it includes free 2-day shipping on most items, exclusive discounts, early access to sales, and an extended 60-day return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever omg best best best best, it made me so happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! I love how geek squad is always available and will be renewing again next year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plan to consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had before and let it expire I have again and it does save money on many purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful for consistent shoppers offering multiple exclusives deals that could save lots of money over time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of this are great. Based on the savings, it pays for itself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Renewal subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t notified about my yearly subscription coming up they charged my credit card with no notification without considering if I could even afford it now my credit score is going down and I have no way of paying my bill

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for your review. We're sorry to hear your My Best Buy Plus membership hasn't been the right fit for you so far. While renewal must be acknowledged as a part of the initial sign up, we'd be happy to discuss your benefits with you in more detail and address any questions you have, including the cancellation process. Please call us at (888) BEST-BUY or visit https://www.bestbuy.com/memberships. You can also reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention your My Best Buy Plus review. We're here to help you make the best decision for your needs. Thank you. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Plus is well worth it, Total for addl protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing value. Ordered an appliance and a few days later the price was reduced and they were able to do a price match. Having priority access to sales is extremely helpful. Also special pricing also helps me to save money. I would consider the Total Membership which includes 2 years coverage of purchases but i always purchase the 3 or 5 year Geek Squad Protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what the benefits are exactly. If your item goes down in price, beware you HAVE to go into the store for adjustment, they cannot do it via phone or chat. So when you go into the store it’s not exactly easy. Price adjustment should be made easy within the promised timeline, period. Also, it doesn’t benefit you for delivery in any way. After scheduling soonest delivery three weeks after purchase date our delivery was canceled 1.5 hours AFTER the delivery window of scheduled day. I was notified via text that I needed to schedule a delivery date. When I called to see what happens I was given a list of excuses only to go back to the store to be told they were short staffed. So the next scheduled date? You get put to the back of the line. That’s right folks, after removing your television and mount you get to wait another three weeks! Ridiculous. Zero benefits.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matches can be done over the phone, in store, or by reaching out to us on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy). We can also support you with concerns on delays on your delivery if you need support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Always Looking for new items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great always i am always looking for something new to buy even if i know i really don't need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, still need to understand and deliver benefits to the consumer. One example is Costcos extension of product warrant by one year. Can membership deliver that?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership and was able to take advantage of some special offers and the price guarantee. The membership paid for itself many times over during the last year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Geek Squad membership but was told I needed this for my tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, it saved me money on my initial purchases, and I had special deals that I could access throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Much better than paying monthly and good to keep your items safeguarded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise - New Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. He could not fix the problem as it was my internet but he did what he could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very caring and helpful staff. I bought a desk top and the recommendations and suggestions that received where very helpful in making my decision on which product to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with thia membership! I almost declined it, but I am extremely happy I didn't.

    I would recommend this to a friend