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Customer reviews

Rating 4.2 out of 5 stars with 40283 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 40,283 reviews
  • Rated 5 out of 5 stars

    Kingg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad my membership, it gives me peace of mind about my overall purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really used my membership yet. Bought it just in case I wanted to swap out my Mac air if I didn’t like it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The discounts are of real value. Plus, the people who helped get the value from this program were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for what it does! I would definitely recommend it to any one looking for a laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for frequent purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a frequent purchaser. Would be more valuable if I was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase of a refrigerator turned out to not work for our situation. We bought a another more expensive one, and they took the original one back and installed the newer one. No questions; no problems. Everything is now excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good earbuds only connections sometimes unstable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds are good especially the multi touch controls only the problem ear sensors are sensitive need properly inserted in your ear for connections and app software unstable, hope next software upgrade would fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping here. It is very reliable. Sometimes even if I choose the wrong product and open the box, they help me without any problems and take the product back and replace the product I want. Thank you very much to the Best buy family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, still need to understand and deliver benefits to the consumer. One example is Costcos extension of product warrant by one year. Can membership deliver that?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership and was able to take advantage of some special offers and the price guarantee. The membership paid for itself many times over during the last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for about a month and really haven't had a chance to use it but I do notice that several items I am interested in are specifically reduced in price for BestBuy plus members. One of the most important uses of this membership is giving one a 60 day window to return items. I think it is worth the money to become a BestBuy plus member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to be a plus member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the benefit of price match and 60 day return!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership is Not Fully Understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that the Membership cost us and that there is value but, I am not sure what we are really getting since I am not fully aware or am not reminded by Best Buy. I am sure that I have not utilized something that I should have.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you taking time to leave a review of your My Best Buy Plus™ membership. ! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qwetin over in Florence Ky was such a gentlemen and great help to me. Was very professional and has great customer service. I appreciate the customer service and the geek squad from florence that put my protective screen on. I would recommend this store to anyone! Thanks Quentin,! Your an asset to Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. And beating able to get protection on purchases is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you buy bestbuy items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has paid off for me; extended returns etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that is very good to have when you need something you will get it quick at least 2 or 3 days to get at your home but i really like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounts pay for itself with no time. Worth it if you buy just a few items here and there.. necessary if you buy from Best Buy a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I get notified of the special sales and an added discount. All of the special priced items are also popular brands not companies I haven't heard of before. I have already saved twice as much as my membership cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife (Margaret) and I have been pleased with the products we have purchased from Best Buy. In addition, the service and installation have been very good. The sales associates we have worked with deserve accolades for their help.

    I would recommend this to a friend