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Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 38,986 reviews
  • Rated 5 out of 5 stars

    Electrical engineering designer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member at Best Buy has given me great service and excellent computer, and game care services I would definitely continue to be a member for many years to come. I would definitely recommend my family and friends. Catalina

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best I bought from BestBuy. It gave 10% discount on one of my product on the 1st day. Effectively it came in subsidized price due to the discount on other products. The best part was I got price match of $266 within 2 days. And in next 5 days it got credited. Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Best Buy Plus membership for the benefits they offer. Things do not last like they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service while I bought legion go .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shady Sales Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was severely pressured into buying this even though I knew I did not need it or want it. That is on me. But, the hard sales tactics was insane. I was lead to believe my laptop was going to be on sale in a couple of weeks for a lower price than I purchased it so I could then get my money back for the membership, plus more. It seemed like the sales associate knew of the upcoming sale. Guess what... The laptop never went on sale lower than my purchase price. I hadn't gone into a Best Buy in years and I cannot believe how it has changed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your experience in store and sales tactics can be difficult. Please reach out to us on any of our social media profiles below for support.
      Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value I highly recommend having this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased with a new TV. I recapped the expense already for the cost of the two TV's that I recycled. It's the best value and easiest way to recycle that I know of in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best Buy Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made over the past year. It allowed me a lot of space and support from Best Buy team to explore and understand my needs without worrying about buying the wrong product. additionally, The member-only deals do offer additional savings. I would recommend that you get it if you are planning to buy any major electronic for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway think of Bestbuy first, because of my membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to buy and have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am able to get discounts and certicates I love the perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install Team was great! Very courteous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One membership that everyone should have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST PROTECTION PLAN offered anywhere. So much for so little money. Don’t go home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel a lot it's a great way to accrue points at can help you save money on your rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best shop and buy in cheap price. I am happy with price recently j bought laptop and apple watch. thanks to best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem like the benefit is really worth the cost. Saving opportunities are almost non-existent for what I purchase at the store. The only perk is free expedited shipping, and that isn’t used much.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Darren! Thanks for your feedback! As a My Best Buy Plus member, your membership includes free 2-day shipping, exclusive member pricing on a wide range of items, special access to sales and products, and a longer 60-day return window on most purchases. To learn more or if you need any assistance with your membership, please don't hesitate to call us at (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. We hope you enjoy all the advantages! Thank you. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Understanding your spending habits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If frequently make purchases this is wonderful program. If you’re a person who doesn’t make a lot of purchases this really doesn’t really help much.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with the My Best Buy Plus membership deal options. If you would like to check out our My Best Buy Total membership benefits it does provide coverage for up to two years while the My Best Buy Total is active with a deductible if used. https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . You can also reach out to us on any of our Social Media Profiles for support at Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    In membership is definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it. The cost of the membership offset the shipping for the product I ordered. And then future purchases have had free shipping

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Used it 3 times pays for itself

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gave me at least three deals so far that more than paid for it if you buy more than one item a year or 365 days just get it worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking for deals now and in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with BestBuy associates. Knowledgeable and helpful Great shopping experience

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Price Matching

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use the membership to price an ASUS Rog Zephyrus I bought and got 300 dollars back for it

    I would recommend this to a friend