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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 40,257 reviews
  • Rated 5 out of 5 stars

    Printer HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this membership to purchase a HP printer and ink. It was great for the printer purchase which is still working super

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One time large purchase makes this worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure if I know there’s more value to this than the original savings on a large purchase but am willing to try and find the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is too much benefits not to get it. Geek Squad helps you build a custom built computer for the free! Really good deals on a lot of stuff in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with Bosch speaker like quality, you feel like you are in a theatre. Way good than generation1 with extreme noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth its weight in gold! Alli and others I worked with were truly amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to join the Best Buy Plus Membership when I purchased the alarm/remote start for my 2019 Camaro. I like to notifications regarding specials and upcoming price drops. This really gives me an opportunity to get a jump on purchases at a great price. I'm very satisfied with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! You get unlimited geek squad support and piece of mind knowing that there are protection plans on your purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Question need for paying extra for one step up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    question if it is worth 50.00 per year. Have only used once, bought washer and dryer. A little off each with purchase. Still needed to pay for delivery and installation. Looking at a new gas range and for delivery and installation it's 270.00 more plus 60 to remove the old one, I can see a small fee for installing, but delivery should be free. The delivery and installation on the range is just about half of the cost of the range. Range on sale for 750.00.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor value plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No vslue in using points. Purchased a 2k dolloar tv went back 2 months to buy computer and had zero points. This plan is of no value to me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Lee! We can definitely understand the desire to make the most of any purchase as a member in the form of reward points. Please know that reward points are earned as a benefit of being a Best Buy credit card holder. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor communications and service. I had tec out 4 times and they still did not successfully complete my install. I've been to the store to complain and now my customer support person won't call me back.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      HEllo,

      Thank you for the review. We understand your concern with your install. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Luhu1009

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better way of all to buy with BestBuy love this store and my shopping was successfully great on Christmas shopping with not enough time in my part but like always BestBuy make this season better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my geek membership several times a year and find it to be a great value. Your knowledgeable Geek Squad members have helped me through several issues over the past year. Also appreciate the notification emails on sales Etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy it gives me extra time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for me to have a longer time to return an item because I am handicapped and have to make special arrangements for transportation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not made aware I was even purchasing this. I told them no I don’t want a credit card when they offered it and I guess they charged me this instead

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member, JOSHUAH! What you’ve mentioned is quite concerning. Let’s get this addressed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth it for sale prices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth it to get a huge discount for a sale item. Nice perks for returns and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services was excellent. What the other staff wasn't knowledgeable about. The manager was able to satisfied as requested by the staff member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reason to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to spend $50 to save $100’s and hassle? If so, then this membership is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of TV’s; Weston my customer service guy was very knowledgeable about the TV’s I was considering buying. Discounts and benefits are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for extra return windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me the extra return time I needed to make a decision on the headphones I bought. Great piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A real value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $40 my first purchase on Xbox one games. Great

    I would recommend this to a friend