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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 40,257 reviews
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. We always rely on Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership really is no hassle and all rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a plus member this past year and am renewing again. I've easily gained more that three times the cost of my membership in rewards by being a Best Buy Plus member. It's a great program with so many perks! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good value prior to big purchases for extended return and price protection. Rewards not being instant was a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-virus care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy members receive free Geek Squad support. Troubleshooting bugs in my laptop computer is completely free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Shopping Experience at Best Buy - Highly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at Best Buy. The staff was friendly and knowledgeable, and the store was well-organized. They have a wide range of products at competitive prices, and their return policy adds confidence to the purchase. Overall, a top choice for electronics with a hassle-free shopping experience. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely keeping my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership because your able to get better deals many items. You also get notified of special member only deals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I understand this area for commenets. Said unlimited help from Geek Squad and I paid for the assistance to get my router up and runing. Was this an oversight?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped me in so many ways, i’m so thankful for the perks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought headphone and earplugs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers in the store attended me very well. I loved the attention I received and explained everything I had questioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited about this support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shout out to Kyle at Geek Squad! He's professional, knowlegeble and patient. I would recommend this plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Excellent opportunity to learn about new sales early and all of the additional benefits.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy with service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was buying a dryer last year the sales rep convinced to sign up for this membership which I didn't want to do in the first place, I was told my card would not be automatically charged for renewal. In fact the sales rep guaranteed me that woudnt happen & told me that he "put it in the system, not to renew membership". Fast forward to this year MY CARD WAS CHARGED FOR RENEWAL WITHOUT MY CONSENT OR MY KNOWLEDGE!!! SO NOT ONLY DID THE SALES REP LIE BUT BEST BUYS SALES TACTICS MAKE ME FEEL LIKE IVE BEEN SCAMMED. To make things worse, THIS ISNT THE FIRST TIME THIS HAS HAPPENED TO ME SHOPPING AT BEST BUY. Few years ago Geek Squad did this EXACT SAME THING & CHARGED HUNDREDS OF DOLLARS!!! I actually used to like going & shopping at Best Buy, but now I have completely lost all trust in Best Buy. I am very disappointed how Best Buy treats customers by essentially lying & manipulating its customers.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Rachel! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this and manage your membership. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    If you buy alot from Best Buy probably worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the membership was ok, paid 50$ for it with my gopro. The extend return police is nice. Get some decent deals. Big thing is those extra return days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value if you buy a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally didnt use it much. But it has good perks for the ones who buys a little more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still waiting . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. I'm waiting for the item that I purchased to go on sale as I was assured that it would be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Additional discounts with this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of this service are good, but should be free shipping for all items even big items if you’re paying for this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great experience so far and I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Took afvantage of the 60 day return window for a price match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am much more comfortable making a big purchase knowing my investment will last for 5 years+.

    I would recommend this to a friend