4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40256 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 40,256 reviews
  • Rated 5 out of 5 stars

    Easy Purchase Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wi-Fi router broke down and actually, I did need a faster one for my upgraded ISP. The sales team walked me through the process so I would get one compatible with my provider. Purchase and installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone helps dude that got my membership was chill and helpful in explaining everything bought a tv for that reason, great prices always surprised me when I go to check out and has more discount

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a waist of 60 bucks. Thought you got points when buying stuff with it. That is what the sales person made it sound like. But no. You have to use there credit card to get points. I was under the impression that when I was buying a 2000.00 Doller computer and buy this thing I would get points. Sadly no. Just a bunch of emails on sales.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    I can't get logged in!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to change my password but have been unsuccessful thus far and remain unable to log-in which makes reviewing my membership difficult to say the least.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ninetteg. Thank you for letting us know about your password troubles. Being able to access your online account is pretty important when it comes to checking your membership benefits and deals. We'd be happy to assist you with your password reset, please reach out to us on social media. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price matching option Unfortunately, my laptop model hasn't gone on sale in order for me to take advantage of the price matching offer. Murphy's law will probably apply and tge laptop will go on sale after tge price matching period ends.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Trenduser! I can fully understand wanting to maximize savings through our Price Match Guarantee. The benefits available to you with your My Best Buy Plus™ membership also include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Can’t go wrong with a membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership alerts me on deals and has made shopping easier. Free next-day delivery really puts you at ease, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've used my Membership more than I thought!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my membership even more than I thought. I had a printer go out, I moved and needed a fridge plus a Nighthawk router, not to mention exterior cameras and all that other stuff you need when you move. I'm pretty sure I will be using it for Christmas as well. The savings alone has paid for my membership! Not a bad deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus benefit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan saved me in many ways i advise you to purchase it you will not regret it will benefit you a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a new refrigerator. It came right on time and the men who delivered it were fantastic. Took out our old one and installed the new one quickly and professionally. Great job and great guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but….

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but the membership could use a bit more benefits. If they brought back the old gaming discount they did few years ago, so many people would buy into the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get a membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great! It’s nice to know we have security when we purchase an item. No hoops to jump through.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really see any perks for having the membership. It was better when they had rewards just for buying stuff and not having to pay a yearly subscription. We didn’t utilize it and we don’t need it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    tv reveiw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think I got a good deal on the tv I purchased. Love the features. Had it mounted on the wall and it’s very nice. Aaron and Alicia did a wonderful job of mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ve saved a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used the membership for big stuff, like a fridge, to smaller stuff and we’ve saved a lot so far. It was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not get any special discounts like free shipping or extra discount due to the membership. Let's see.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi,user727419! Thanks for being a My Best Buy Plus™ member. We can understand wanting to be clear regarding your benefits. With My Best Buy Plus™, you gain access to member only deals that can be found https://www.bestbuy.com/site/top-deals/member-exclusive-deals/pcmcat1651770167686.c?id=pcmcat1651770167686. You can also take advantage of the extended 60-day return period, along with free 2-day shipping. You can visit https://www.bestbuy.com/memberships for information. If you'd like to discuss the specifics of your My Best Buy Plus™ membership, please connect with our Team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) for assistance. When reaching out, be sure to mention that it is in response to your My Best Buy Review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership & use it without hassle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've buy whatever I need, all with peace of mind because of my Best Buy Plus membership! Best investment EVER!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service had little problem with the rite item being ordered but i called store talked to Natalie got it straitened out had to wait xtra day to pickup no problem washer works great thanks again BestBUYwasher

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership is worth it when shopping online

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the membership, I got a great deal on the item I was buying at the time. As I left I noticed there were several items on sale and was excited to come back and shop around. When I returned about 1 month later however, there were almost no items on sale, or perhaps I just couldn’t find them. Either way, I feel like they could be advertised better in-store to encourage buyers like me to take a closer look. The online deals were great, no notes on those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is such a plus.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited greek squad help, having a peace of mind that all my purchases will have Protection plans! Awesome to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great for me. I enjoy the perks of the membership, especially when you get a better deal on things.

    I would recommend this to a friend