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Customer reviews

Rating 4.2 out of 5 stars with 38818 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 38,818 reviews
  • Rated 5 out of 5 stars

    HECK YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve ever made! It’s literally a NO BRAINER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really paid off right from the start - excellent discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended time to return purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like having it for extended use of product after purchase to be able to return if needed. Geek squad for checking out electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers excellent benefits like exclusive deals and extended returns. It’s very useful and worth it for frequent shoppers. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined the membership when I bought the new TV. The sales person strongly recommended me to join and mentiones about the price match within 60 days. He sold it to me with the value point. During the labor day weekend, I checked the bestbuy ad and the TV that I bought was on sale. I bought the receipt back to the customer service and they honored the new deal because I was a member. If I were you, don't miss the chance to get this membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my membership to see what other deals I might benefit from. So far, I've gotten great deals at bestbuy with my card and my rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game-changer shopping option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership is a complete game-changer for any tech enthusiast or frequent shopper. The main advantage is the exclusive member pricing, which often beats regular discounts—perfect for saving on expensive products! Additionally, free standard shipping on almost everything is a huge perk, especially for online purchases. While it doesn't include all the benefits of the Totaltech membership, like installation, Plus is an excellent choice if you're looking for substantial discounts and free shipping without the added cost of other services. Totally recommend it if you shop at Best Buy regularly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't know what to do with this. It saves $?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for free for a year for making a massive purchase and opening a credit account for bestbuy. I have not seen any benefits from this as of yet (Months after 'Purchase') the only benefit is not having to pay interest for several months allowing me to save money and not pay any interest at all.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, LoneGamer. Thank you for being a My Best Buy Plus™ member. We understand wanting to feel that the membership has benefits to you. As a Plus member, you can receive free 2-day shipping, exclusive member pricing and access to sales and events, and an extended 60-day return window on most products. You can view the full details on the membership here: https://www.bestbuy.com/memberships. The option to have your interest deferred on select purchases is a benefit of our My Best Buy Credit Cards (http://www.bestbuy.com/creditcards). If you should have any other questions about your membership, please feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Be sure to mention that it is response to a "My Best Buy Review" when you reach out. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Oh well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess I won't be winning anything. I shouldn't be forced to enter a specific number of characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all my problems. I really like the fact that I can bring my products right to my local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It – My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining Best Buy Plus has been an absolutely amazing experience. The exclusive deals and faster shipping are great perks, but the real standout for me was the coverage and support I received during my recent MacBook Pro purchase. Not only did I get a fantastic deal, but the full coverage that came with my membership gave me total peace of mind. Knowing that I was protected from unexpected issues really made the investment worthwhile. The process was smooth, the staff was incredibly helpful, and the customer service made everything effortless. Overall, Best Buy Plus truly exceeded my expectations. Whether you’re a frequent tech shopper or just want the extra protection and benefits, I can’t recommend it enough. This membership definitely pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership has saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont normally buy "Memberships" like this but when I bought my laptop last year I added it on and I am glad I did. My laptop went on sale a month later and because of my membership I was able to get refunded the difference! What a win. Just recently, my husband needed a new laptop, so I logged into my BestBuy portal and watched and waited. The perfect laptop showed up, on sale and at my local store. When we went to get the laptop it wasnt out on display so If we had just gone into the store to shop for laptops we would never had seen it. The sales guy found it, we bought it and it was a great laptop with all the bells and whistlers for a lot less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been an excellent value. I enjoy member pricing, fast support, and the peace of mind that comes with protection on my purchases. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our television on line and had it delivered and installed. The installation people were on time they explained everything that was being done. They cleaned up after themselves. They were prompt and courteous. They made sure everything was in working order and answered all our questions. Also the online ordering was easy no lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it when I expected to make a decent amount of purchases throughout the year, so no real down side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great opportunity to protect my devices and purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership allows me to accumulate my points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new Membership holder and I couldn’t be happier with all of the benefits that are connected to the account! From all the points to all the savings, this membership has been well worth it. Having the app makes everything much more accessible and it’s very easy to understand as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OSCAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a new member & already I've been satisfied with Best Buy. I was given an explanation & a pleasant result to my request. The representative was professional & compassionate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus paid off in the end!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Best Buy Plus program and it did not disappoint! Both items went on sale shortly after purchase and my local Best Buy customer service representatives quickly and easily refunded my credit card for the difference! That was amazing and I’m thrilled to have gotten these items at such a great price! Spending the extra $50 fee up front was well worth it for me in the end.

    I would recommend this to a friend