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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 579 Showing 11,561-11,580 of 40,257 reviews
  • Rated 5 out of 5 stars

    Best Membership ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership, I think which is available. Better than any other membership in the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership truly is worth it! Ive gotten several insane deals and have already saved several hundred dollars! Pay $50 to save $220? Cant beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful for consistent shoppers offering multiple exclusives deals that could save lots of money over time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install cancelled 1 hr before due. took month..Quit working after 2 weeks. Best Buy Care agreement agent required contact Sony Warranty Claim. Spent hours on phone. Broken representations by all in product & retail chain.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, GARYO! Please reach out to our social team regarding your installation on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Cool plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it paid for itself in discounts, gonna use my free dollars soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing new products the membership came in very handy as well as updated us on sale items we would not have known about! I love being in the know and this is a perfect way to go about it! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Membership is CRAZY GOOD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has exceeded all my expectations. I thought the benefits wouldn’t be all that but man was I so wrong. The discounts are a great touch, they personalize it for you perfectly, and you can get a discount on top of another discount!!! This membership is perfect for anyone that wants to save money for the long run!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Looking for new items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great always i am always looking for something new to buy even if i know i really don't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE FROM SALESMAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST QUALITY AND VALUETO GET MY TV IN OPEN BOX SURPRISE, NO DAMAGE , EVERYTHING IS GOOD AND EXCELLENT SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it, You will like it. I promise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is working out better than expected. I have now used it 3 times to my advantage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like member prices especially when its something I really need. Delivery services is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a set of AirPods pro's at the normal price and discovered that they went on sale. I was over the 14 day return period, but since I was a Plus member I had a 60 return period. Because of that, I was able to get $40 back on my previous purchase. paid for the membership at least!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be a little expensive to some people but me personally i love my membership so many benefits involved with being a member and i always get notified of any sales or clearance events so least i could tell someone is maybe give it a try it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s actually working out, if you buy anything and it goes on sale , they will send you the difference in price and the membership pricing is always cheaper than retail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman suggested it and I’m pleased. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to be a member ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , accessible and easy payment , it’s always good to be a member of Best Buy .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the annual fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the annual fee. You show up to buy something and you get very little in terms of discount. Points from past purchases are deleted too soon. Any benefit of a longer return privilege is offset by being treated badly when returning an item. Amazon.com has what I need at same or better price, doesn't hassle me over returns and doesn't delete earned credits. Due to mistreatment during a recent return at the store, I will not be buying anything from BB for a very long time and, actually, have cancelled the membership and requested that my account be deleted.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Warranty included.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a brand new TV they offered a warranty for $250. The Membership comes with a Warranty for only $180. To me that’s a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frame 55" seems like superb TV. There might be some inconveniences imposed by Samsung wanting "snare" their users but so far these seem relatively minor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is fine. Didn’t use it much but definitely has some good perks

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, BAB9,

      Thank you for sharing your feedback about the membership! It’s great to hear that you see value in the perks it offers, even if you haven’t used it much so far. We appreciate your perspective and are always here to help if you’d like to learn more about how to maximize the benefits of your membership.

      If you have any questions or need assistance, feel free to connect with us through one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, and mention that this is regarding your My Best Buy review.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/Bestbuy

      Thank you again for your review, and we’re here if you ever need support!

      Best regards, BBY-ExBrand_Totaltech