Customer Ratings & Reviews

Graduation gift for my granddaughter. She loves it.

Excellent current information insures best pricing

I am very satisfied with this membership. It offers good value for the price and makes shopping easier with extra benefits and support. I like the convenience and peace of mind it provides. Overall, it has been a positive experience and I would recommend it to others.

I will purchase again for peace of mind and recommend to friends and family

I love it was easy to install I’m very satisfied our daughter also recently purchased a new Samsung stove.

Membership saves time and is useful. Often a short time after a new purchase, I discover a question I forgot to ask or some additional item I need. It saves time because they have a record of the prior purchases and can match me with the needed item.

Very nice quality picture and colours very big tv but sound is very good

Hello, I have been a member for many years. Most of the PCs I have gotten throughout all those years I have got them from Best Buy. On this note I have been in the market for a new PC in the last 2 years. I have been at different stores many times and have looked at many laptops but none have caught my attention. The quality of the laptops feel so plastic and poor quality. I would like to see more quality items. I know PC companies have them. I use them at work. I know they are more expensive too. I would also like to see more of the 18 and 24 months promotions. I was closed to get me one of those "feel poor quality" laptops last December just because of the 18 months promotion but decided not to. I know the company is going through a lot of changes due to the economy. But I would like to see more quality items throughout the store. Not so much plastic. Thank you.

I love the membership; I use it whenever I need to make a purchase I can trust. The price is excellent, the support is unlimited, and I also love the security they offer—it instills confidence in me with every purchase I make. Furthermore, they offer a wide variety of products.

Very pleased for this membership, it’s very useful and helpful to have!!! Helps a lot when total comes out to a lot and than get a good discount off of the full price!!

The My Best Buy Plus™ yearly membership offers strong value for frequent Best Buy shoppers seeking extra perks and convenience. Members enjoy exclusive access to special pricing, early access to sales events, and extended return/holiday exchange windows, adding peace of mind to large purchases. The included free 2-day shipping on most items significantly improves the online shopping experience while reducing delivery costs over time. Rewards points accumulate quickly, making it easier to earn certificates for future purchases. Although the annual fee may not appeal to occasional customers, tech enthusiasts and regular buyers will appreciate the added savings and premium shopping benefits.

I Bought fryer a month ago and I used the $50 certificate and I returned the same day like after 9 minutes, the customer service told me the $50 certificate will return to my account in 15 days and that cheated with the customer service said on 25th will return to the account but didn’t. Called back the customer service and asked me why you returned it and told her was not the right fryer my wife wanted and told her you should asked me the reason after that she said you can’t get $50 certificate because it’s one time use. Why she didn’t say that the first time only when I asked her you should asked me the reason for returning the fryer. They two customer service did not tell me that?

Our delivery guys were great conner was informative and kept us updated to the minute of their arrival. And although there was a moment of misinformation given by the sales person they proceeded to take care of us like pros and were very polite. Also took all the packing materials with them. As far as the membership goes it was a no brainer to pay 60.00 to not have to pay 150.00 delivery fee. Sobwe will see if there is any other benefits to being a member.......

Always been happy with any service we've received from Best Buy. Our experience this time was no exception and everything worked out in a timely manner and completed as planned. The Geek Squad third party services were excelent and couldn't have set it up better. Everyone did their job and was very courtious and clean. Made sure we were happy with and agreed to what was done or said. Very happy with our new built in 27" KitchenAid overn with convection and Air Fry. Never had Air Fry before do to space so this will be great once I learn the in and outs.

The problem I have with this card is they said I was going to save hundreds of dollars by taking the option of paying the card off or 1 year no interest. So I chose to pay it off. And I didn't save 1 dollar. I will not pay 30 percent in interest. So I won't be using this card at all. Best buy can do better, stop being greedy, in my opinion

Still figuring out if this is a smart deal or…not!

Do it before you buy a laptop it's basically free.

It performed absolutely astonishing. Absolute fire

Soooo glad i purchased this, came in extremely handy when I purchased more than 1 television. I didn't have to pay to have all three of them hung up

DJ, who helped me with my purchase, was very professional.