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Customer reviews

Rating 4.2 out of 5 stars with 40276 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 40,276 reviews
  • Rated 5 out of 5 stars

    Best Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership when I purchased my home, and the amount of member discounted items ive needed has been amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Steve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent follow up on upcoming service. Allows me to be prepared. Appreciate the 60 day return policy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership and getting all the updates via email! Have erened money back off points and specials. Love shopping at best buy for products that are better quality then I can find anywhere else!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it works have a lot of trouble signing in and find everything confusing and frustrating. Not user friendly for me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello. MarkM! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We would be happy to assist you with navigating our app or website to access your benefits. If you require support, or have any questions for us, please reach out to us on social media. Our team is available on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Paid to price match; can't price match anyway.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could price match if I got a membership. I get the membership and later attempt to price match only to be told I can't because the item wasn't currently in stock at the store I was attempting to price match with. This was something they had failed to mention when I was purchasing the membership even though I made it clear from the onset that the item wasn't in stock at the other store, the entire point of trying to purchase it at Best Buy. So esentially I paid $50 for nothing given how little I would be in Best Buy due to distance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, MarkW! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific membership or understanding how to make the most of it, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program so far. I love Best Buy's products and shop here frequently. When I heard about this program, it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for returing Best Buy customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a lot from best buy this plan is totally worth it you get free 2 years wananties with every purches so after a few big purches its already paid for itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good deal especially if you purchase electronics often plus the support is good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone that does electronic purchases very often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value & Geek Squad support… easy & accessible online and in store… Agents are courteous & experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and great staff that put it up in my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use the membership often but it is good to have. There are different types too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deal Time Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a good value especially on the first item that I purchased using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service highly recommend as soon as I arrive to the store, I didn't have to wait longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on items purchased but had a little issue contacting salesman after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership discounts and the service yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S and M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership I have ever joined. I love it. I love the way you guys send updates and chances to win things and to be able to get some free things thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership with value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient membership with great customer service whenever you need any assistance, and great assistance with getting the best deal possible for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership a lot and our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use best buy membership great membership for good things and value discounts and we loved a lot as they give great discounts and great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the sales rep in appliance to walk me through my purchase. Kudos to the employee at the Lakewood store

    I would recommend this to a friend