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Customer reviews

Rating 4.2 out of 5 stars with 40286 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 40,286 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welll worth the savings that it was. Made it a no beainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great service from Best Buy for my garbage disposal and microwave purchases. The installation was done quickly. I appreciate the great customer service by you staff and install services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I got this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a great idea. Member prices and unlimited Geek Squad support was definitely some of the reasons that I got it. Getting protection plans on all my purchases was also a great benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the membership very much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was very good. The I pad would not charge. We went to Best Buy and after a courteous greeting and short wait were helped. The techniciab found the problem and took care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio video phile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the small price to extent a warranty on most electronic products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team worked with us to choose the right appliances. In house consultation provided very helpful information before we purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good because I have bought a lot of stuff. But if you are not planing to buy a lot of items, I am not sure if it’s helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is best real value .so many discounts free shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices, products and great warrentys too I’ve bought 2 things so far but I like them and they’ve came in good condition and the membership has helped me save a lot too so far I’m definitely gonna be buying more stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed some benefits, but would like to get more, discounts & offers for Members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership for extended return window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    signed up when i had to make a return in store because i was unable to make it online because return window closed. was returning something missing pieces that i had gotten for someone as a present

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forced but free membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy this but after cancelling it on the customer side pad the BestBuy employee told me I had to get it in order to advance. Wife jist wanted what we came for and wanted to go. Between the poor customer service and the forced membership I just wanted to leave. Won't be back, will buy elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, MarcJ. Thanks for taking the time to share this with us. We understand feeling forced into joining our My Best Buy Plus™ membership, wouldn't be a welcome feeling. Our stores should not be requiring customers to join, unless you are trying to take advantage of one of the exclusive benefits we offer https://www.bestbuy.com/memberships. That said, we'd like to learn more about your experience. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get it if you're into tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think this would be worth it, but saving over 150$ on 2 play station 5's changed my mind. Best buy was able to price match the black friday offers and I saved a ton!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to the program. I had a TV delivered and mounted, the tech called before coming, he arrived on times and was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership deals are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership deals are the best! Took advantage of extra rewards to purchase stereo speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our recent purchase experience with the microwave was most gratifying. We were impressed from purchase, to installation, to follow up with satisfaction. The only disappointment is that due to my hearing loss, I am unable to increase the volume on the completion signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had to return product due to defects and process was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership purchase is a must. With the Membership we bought an outside camera at a discounted price withe puchase of Membership, which evened out the price. 2 for 1. Bought a 65"tv, went on sale within 60days, we received difference $ same day! How can you go wrong!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth a try, wouldn’t maintain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to have extend returns and some bonus deals with purchasing. That’s about it. Doesn’t do much more with product protection or customer support unless you’re willing to pay substantially more for added warranties or a higher level plan. A lot of what this offers I used to have with my higher level Best Buy rewards membership through earning spend thresholds have now been removed and placed in paid programs such as this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure about a lot of the benefits available for this membership. I only wanted it for access to certain products and the shipping benefit. If I will keep it long term, we will see.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We totally understand that individual needs vary for memberships. There's great value in the benefits your My Best Buy Plus provides and would be happy to discuss how they can be tailored to you. Find more at https://www.bestbuy.com/memberships, or call us at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech