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Customer reviews

Rating 4.2 out of 5 stars with 40351 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 40,351 reviews
  • Rated 5 out of 5 stars

    Get the plus card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has already saved me a couple times and really glad I got this extra perk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership has already paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return policy is great. Exchanges are also very quick, and the staff is usually easily approached or they are offering to help before even being asked. They seem to know the policies available to members and encourage the use of benefits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great deal! I got some really great benefits out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program if you buy tech frequently! Lots of extra deals with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying and love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. This is big Love Go to the moon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forced but free membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy this but after cancelling it on the customer side pad the BestBuy employee told me I had to get it in order to advance. Wife jist wanted what we came for and wanted to go. Between the poor customer service and the forced membership I just wanted to leave. Won't be back, will buy elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, MarcJ. Thanks for taking the time to share this with us. We understand feeling forced into joining our My Best Buy Plus™ membership, wouldn't be a welcome feeling. Our stores should not be requiring customers to join, unless you are trying to take advantage of one of the exclusive benefits we offer https://www.bestbuy.com/memberships. That said, we'd like to learn more about your experience. Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program! Great savings and inexpensive. Also get awesome deals on products because of having this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and benefit for the cost. I appreciate the extended return period if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy customer care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung TV. Had a great experience in the store wonderful customer care. Thank you for all you knowledge and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantías

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase when it comes to guarantees. Precio justo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer for years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Best Buy membership is awesome.. you get hands on geek squad to help set up or troubleshoot an issue.. let’s talk about price adjustments.. we purchased a Sony tv and it went on sale within the timeframe and they quickly made the price adjustments.. no hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    value questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was made along with a 75in tv to extend the price match guarantee. So far this set has been great and not been on sale. I don't see the value of this product at this point.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Don! Thanks for your feedback on your My Best Buy Plus membership! We totally understand that individual needs vary for memberships. We're confident in the great value My Best Buy Plus provides and would be happy to discuss its benefits tailored to you. Find more at https://www.bestbuy.com/memberships, or call us at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give 5 stars because of in store customer service and the online ordering process is a breeze I found my new store for almost everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got membership but love it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new program is very easy and really good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program, like the price matching and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership , I’m very happy to have it….i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 50.00 for the member ship and have already saved 135.00!! What else can you say!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the membership on every purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind! I was sold when I found out I have extra time if I need to return an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy that the sales representative introduced this membership to us. We are enjoying the perks of being a member. Thank you, Best Buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google nest hub

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great device so far! Im glad I chose this over the Amazon echo. Its been really easy to use and a lot of fun.

    I would recommend this to a friend