Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40359 reviews
(40,359 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership fantasy products awesome awaiting for benefits
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deals and great offers. Love to be part of a great supporting family at best buy. I recommend the best buy plus membership to everyone I know all the time. Best Buy is the way to go
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just had a best buy stereo installed in my classic chevy pickup. Sebastian did a fantastic job and it looks and sounds great! I couldnt be more pleased. He was knowledgeable and finished early
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like this was a rip off. I was talked into purchasing because I needed to transfer my old iPhone to my new iPhone, which I was led to believe would be worth the cost. It was extremely easy and was not necessary at all.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, Angela! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciate the opportunity to work with the staff and we had great service . The installation went as planned .
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Price match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really Good! They do price match up to 2 months of your purchase
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad support is the greatest benefit.Along with set up tv service
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy shares notice of sales, discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saved quite a bit on an iPad I bought. Then I received notice of items on sale or discounted. Useful as we keep our electronics up to date. Recommend if you do the same.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
It makes you save what it cost on some products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is alright, gave a good discount and have it for 1 year.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We are happy with our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew did a great job and we’re very polite and careful
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Stay away. Stay far, far away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been terrible. I spent around 8,000 in one day at Best Buy and got the membership. What did this get me? Nothing. An absolutely useless “concierge” and a TV, sound bar, mounting kit, and in home set up that couldn’t be done FOR OVER A MONTH after buying it. Two weeks after my purchase I was told “your items aren’t available yet, we need to reschedule your delivery and install” to a date that was over a month from when I had purchased these things. I took time off of work to be available for the originally scheduled delivery and install. I told her the new date didn’t work and asked for a different one. Okay, she said. I asked for some sort of compensation. How about you waive the delivery or install fee? Oh we can’t do that. Cool! Really feel like a valued customer. After the call ended, I got about ten emails each saying my appointment date was changed, and they all said a different date. And the final date it’s scheduled for? The date I TOLD her I would t be available. Thanks Best Buy. I’m never going there again. This program is an absolute joke - avoid at all costs.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Delivery delays for items that aren't available can be tough. If you would like support you can certainly reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) The My Best Buy Plus membership does offer many benefits that you can see online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285
Rated 5 out of 5 stars
Family tradition!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Plus membership is excellent people like myself who find it hard to drive past a Best Buy without going in! I've been a Beat Buy custimer for many years, and know my childen are continuing our "family tradition of stoping by regularly!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This is a welcome addition to buying at a discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was a good idea. I have purchased some fine items over the last few months.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is totally worth it…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is totally worth it. Particularly if you AV Fiend! Save a ton of money if you are.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Show me the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers are very confusing and lack information. eg. $50 bonus reward when you spend $500. Tried to use this and shopped from the message but did not see this show up when I went to check out. Is this the offer or will I still get my regular rewards? I did not check out because I was worried that I would not get it.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Real value for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value. Like saving on each purchase, and being able to access Geek Squad when necedsary makes this a no-brainer!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Feeling at ease
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel at ease when purchasing items because i know i have bestbuy plus
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awsome love this deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something to value while you buy your electronics I have taken advantage of this
I would recommend this to a friendRated 5 out of 5 stars
Looking forward to all the Best Buy Plus Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven't used my membership, but will be soon for some technology purchases.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership Worth the Cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I like the protection and the service that comes with it. I also like the discounts when I purchase.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
