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Customer reviews

Rating 4.2 out of 5 stars with 40378 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 636 Showing 12,701-12,720 of 40,378 reviews
  • Rated 5 out of 5 stars

    Brand new but looking forward to benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the membership but see where it could benefit us a lot in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I'm part of Best buy Plus I'm able to check anything that I need and also getting it at the best price very thankful thank you Best buy always love shopping at Best buy because I know I'm getting high quality equipment for my daily needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why A Membership??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are definite advantages for membership. I appreciate the convenience and assistance provided. There is no questions or concerns about purchases. They will make it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, has paid itself off fairly quickly. Do recommend getting it for bigger purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like kindness, but rep. need to get more trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth a Sansun A-15 Cellular, but a representative did not provide me other choices to purchase similar or better equality of cells e.g. better camera or other futures. In my opinion, your seller representatives' should get more trained and become experts in the field.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you reaching out to share this feedback here, and are saddened to hear you may have had a negative in-store shopping experience while getting a new phone. We understand your feelings, and would be happy to help, if needed. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    best buy options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing ,that’s so useful,i think if you want to buy some staff at the store you have to become a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy treated me awesome! I came in and needed a printer and Mac computer and David and Dakota helped me greatly! Thankful and happy with the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is worth the investment. with great specials and benefits,it pays for itself many times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly dnt know cauae i havent used it yet because i kust got it a couple months ago

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for your review. Your My Best Buy Plus membership has a lot of perks we hope you'll use. Our Plus members enjoy free standard and two day shipping, a 60 day return window, exclusive member pricing, and exclusive access to sales and products. For more information on your My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do you get an extended return policy on what you buy but you also get member deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been a Best Buy Member for many years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Best Buy for many years and having Best Buy Plus has added to more to a POSITIVE EXPERIENCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a ps5 and some accessories at best buy in georgia the associate Derrick that help me was very helpful with everything i definitely would recommend to go to Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not renewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real perks to this, just a way to get more money from customers, no exclusivity beyond what any other customers can have for waiting in line like everyone else. No real reason to renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a new member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the base Best Buy plus and the return and price adjustment benefits make it worth the subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just starting to use it but it seems like it delivers good value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The piece of mind with the protection plan is of great value. It’s worth it as I had several large ticket purchases this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tech day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful employees, knowledgeable, lead to a smooth experience, was a good day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch series 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I still have a lot to learn about it. Very satisfied with the product thus far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tricked into purchasing something I didn't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them a 1 star. I was scammed by the employee and was garanteed that I would be able to get money back after my laptop goes on sale withing the next 3-4 month. Which wasn't true. Its only for 60 days. If I would have known that I would have never purchased as there is no guarantee this laptop would go on sale between this time frame.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Sam! Thank you for your review of your My Best Buy Plus membership. While our Price Match Guarantee is not an exclusive benefit of our memberships– it's definitely one of our greatest perks! If you have any other questions or need support, please feel free to reach us at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Completely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership that provides deals and services that are worthy of the price

    I would recommend this to a friend