Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40809 reviews
(40,809 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
HP 1355U LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value compared to the price.If you're looking for a not expensive laptop but efficient it is a great choice.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A Must-Have Membership for Tech Shoppers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently signed up for My Best Buy Plus™, and it has already paid off in a big way! One of the best perks of this membership is the extended 60-day return window, which gave me the flexibility I needed when upgrading my laptop. I originally purchased a MacBook Air M3, but after using it for a few weeks, I realized that I needed something more powerful for my work. Thanks to my Best Buy Plus membership, I was able to return it after 45 days—well beyond the standard return period—and upgrade to the MacBook Pro M4 hassle-free! The entire process was smooth, and Best Buy’s customer service was incredibly helpful. In addition to the extended return policy, I also love the exclusive member pricing and free shipping on all orders. It makes shopping for tech so much easier and more rewarding. For just $49.99 per year, the benefits far outweigh the cost—especially if you’re someone who frequently buys electronics. If you’re a regular Best Buy shopper, I highly recommend My Best Buy Plus™. It’s an absolute game-changer!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
best!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership! The exclusive member discounts and free shipping make it absolutely worth it. Highly recommend it!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a best buy member for years. Everyone has their store that they have to be a member. This is ours. All of our electronics are bought through best buy. We knkw we are getting the best product and Best buy stands behind their products. The only store i have never had an issue with getting assistance to figure out an issue or replace a product. They also have trade in options which we use to upgrade computers. We always used Lake Geneva WI bestbuy, I have since moved to another state and we do NOT get the same customer service here. So I just buy online now. Lake Geneva set the bar high!
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves money with great perks as well. Nice recommendations on deals in the store.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Hp Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product very much. We are using to for College
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
nice thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the membership program because it saves a lot money
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using this. My fiance wanted it so we had a longer return window. That was very nice to have. Also offered Sunday ticket which was another plus. I know it has some great perks. We didn’t get to use all of them.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Price match
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honered the price match promptly & efficiently. No hassles or delays.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Alienware Aurora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware is the absolute best, the Aurora has proven to be reliable and great for its cost.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great return services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to enjoy services that provides for returning of purchases to be returned after 14 days whether shipped or picked up, and for items that aren’t available in store, really helps to accommodate customers for their needs.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. It made it very easy for us to return the original tv which was too big for our space. It also helps us keep track of our purchases which is great because we don't really do reciepts.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Nice Perks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a discount for Best Buy Plus and decided to try it. I thought there were nice discounts and perks for being a member.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
works good no issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.home use works good. refered to my son and he bought same washer and dryer
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working perfectly and everything is completely dry and wrinkle free
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Enjoying the return policy with no stress
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to sign up for the My Best Buy Plus™ membership, and it’s been totally worth it so far. I recently had to return a gaming laptop, and the whole process was super easy and stress-free thanks to the added flexibility and extended return window. I also really appreciate the free shipping and exclusive deals, which make shopping for tech a lot more convenient. Overall, the membership gives me peace of mind and a few nice perks that make buying (and sometimes returning) big purchases feel a lot smoother.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with my shark expert hair pro carpet cleaner because I was told I was guaranteed to be able to return it within 60 days instead of 30 and they would also price match it for that long too. However when k found it cheaper they refused to price match it and said they would rather me return it than price match it for the $179 Sam’s Club is offering it right now.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We understand your concern with not being able to return or price match our product.
Please contact us by PM on any social media platform. Use review ID , as reference. (X):  https://twitter.com/bestbuy, FB:  https://www.facebook.com/bestbuy, Instagram:  http://instagram.com/bestbuy.
Rated 5 out of 5 stars
Paid for itself.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price match guarantee has to be the best part of this membership. It has literally paid for itself two times over.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Should be free when you spend a lot of money at BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i used to get this advantage just because I shopped at Best Buy a lot. Now I got this just so I could return a broken item that past the 15 day return time. Will I renew this, probably not. Wish I didn't have to buy another 45 days of return window. Makes me shop harder at other stores now.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, John. Thank you for telling us about your experience with the My Best Buy Plus membership. We are glad that you're able to utilize the 60 day return period that comes with your membership. The My Best Buy Plus membership also offers you exclusive member pricing and free two day shipping. If you would like more information on the benefits of the My Best Buy Plus membership, please visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Nice it works for anything you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks great and nothing can beat it is the best laptop that I bought
This review is from Yearly Membership
I would recommend this to a friend
