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Customer reviews

Rating 4.2 out of 5 stars with 40876 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 40,876 reviews
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Best Buy member for over a year now, and it's been a fantastic experience. The membership perks have genuinely enhanced my shopping experience and saved me quite a bit of money. First off, the exclusive discounts and early access to sales are a game changer. I've snagged some great deals on electronics that I wouldn’t have gotten otherwise. Just last month, I got a high-end laptop at a significant discount during a members-only sale. The free shipping is another huge benefit. I do most of my shopping online, and not having to worry about shipping costs is a relief. My orders always arrive promptly, and I’ve never had any issues with delivery. One of my favorite perks is the extended return period. It gives me peace of mind knowing I have more time to decide if a purchase is right for me. This was particularly useful when I bought a new smart TV and needed extra time to set it up and ensure it met my needs. The price match guarantee has also come in handy. Best Buy matched a lower price I found on a competitor’s website without any hassle, ensuring I got the best deal possible. Lastly, the access to Geek Squad services is a great bonus. I had a minor issue with my home theater system, and Geek Squad handled it efficiently and at no extra cost because of my membership. Overall, my Best Buy membership has been worth every penny. The savings, convenience, and peace of mind it provides make it a no-brainer for anyone who frequently shops for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is good to save extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Glad I did this yearly membership, it saved me some money on my last purchase. Manager Donovan said will they honor my request to put previous purchases points on it as well, as nobody told me there was a membership from the start but I didn’t see anything yet. Bought so many things and feels bad I could have saved from start, I hope someone can address this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value of member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good value & gives peace of mind on products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice if you have a big ticket purchase or plan to buy multiple products in the year. Best Buy offers price match and honors it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does not seems worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not find great deals. most of the deals looks which one would get usually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New membership with TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well - this is a little difficult to review at this time, because have not really used it yet (reason for 4 stars). Purchased because of package deal at time of purchase of new Samsung TV and therefore giving it a trial run for 1 year and will see how it goes and will then decide whether or not to renew annually.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Yearly Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support I receive throughout the year from Best Buy staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and good bonuses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good value for the bonuses we receive. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to keep saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new Mac , technology is always upgrading so it’s beneficial for me to have support and ways to save for the kind of work I do in the medical field and ranch business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Used it several times including Geek Squad appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line - the membership pays for itself. The money I saved on one item was more than the membership cost. I have recommended My BB Plus to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you buy many products from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently a My Best Buy Plus member, which costs $50 per year. Best Buy has another membership called My Best Buy Total, which costs $180 per year. With the one I have; you receive several benefits, such as free 2-day shipping and a 60-day return window on most products. Best Buy also has sales that are exclusive to My Best Buy members. If you upgrade to the Total plan, you receive several additional benefits that are worth it if you buy a lot of expensive electronics from Best Buy. For example, you get 24/7 tech support, VIP member support, 20% off repairs, and protection plans are included with most products as long as you maintain your membership. That includes AppleCare+ for all Apple products where AppleCare+ is available. If you typically buy AppleCare+ for your new Apple products, the savings could be significant if you subscribe to My Best Buy Total instead of buying AppleCare+ separately for each product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good. Lots of sales and you get to return things in like 2 months which helps decide if you want something long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen aid dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for everything. Greatdrying cycle. Extremely quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Samsung TV 75 inches

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the color, amazing size , great quality and eaay to be connected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a gaming laptop, its performance is very middle of the road. Only problem i have with it would be thw battery life, you'd be lucky if at 100% it last and 1 1/2 hours of the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the membership because of having geek squad for assistance when I need the help. Also having the extra protection cause you never know when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the purchase that we make from best buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it if you shop even a little

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best Buy Plus (Yearly) has been worth it for me. The free 2-day shipping alone saves a lot of time and stress, and the member-only deals actually make a difference on big purchases. I like that returns are extended and protection options feel easier to manage when buying tech. If you shop there even a few times a year, the membership really pays for itself fast. Overall—smooth experience, solid perks, and great long-term value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK but Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!

    No, I would not recommend this to a friend