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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40428 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 40,428 reviews
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Every time I go in I get excellent service and the staff is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love best buy because we can find anything for our family from cellphones, laptop, TV , speakers and we dont need to worry paying right away, theres the option to do it every month choosing the deal zero interest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent membership if you get lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the items that are discounted are things that I wouldn’t be interested in. I really only got the membership for the 2 day shipping on my orders and on the off chance that I get a good deal like on a Logitech keyboard that I’m satisfied with. Apparently the app says I’ve made my money back so we’ll take it. Just wish there were more discounts or points to take advantage of

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice prodoct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate view on camare instald it out side can see all clear on mi back yard

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    In Theory It's Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory it sounded really great. But really, we're not shopping at Best Buy enough to make this worthwhile. Best Buy has mostly large ticket items so we didn't shop enough to accumulate any meaningful rewards. When the store was stocked with music and dvds I visited often and spent money in store regularly, but now I'm not at Best Buy unless I need a major appliance like a computer, tv, vacuum etc. I'm curious to know what others are buying to make this membership more worthwhile.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Shan! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. There are tons of items available both in store and online to fit everyone's needs. We want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value combined with the deals for members it has paid for itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Happened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bought anything since I was enrolled after buying a dishwasher - I previously bought a computer which I am still trying to learn how to use.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the membership. Wonderful value. Special pricing, extended return window (60 days, ( rather than 15 day standard ) on the laptop I bought ) among others. Looking forward to saving more through out the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it seems to be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good i like the more time to take stuff back. Its a great peace on mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love my BestBuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop for $1000 at BestBuy and the Sales Agent encouraged me to get membership. In a couple of weeks, Black Friday came and the price of the laptop reduced. I went back and I was given a difference of $300 which was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful. I'm very satisfied with how he helped me solve the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for having a membership! And great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always very helpful! Thanks for your great work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided more value than I thought it would. The extended return period is worth it alone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth the price... especially if problems with computer. Problems corrected in only two days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership paid for itself within days when the gift I bought went on sale & I was refunded the difference. Almost didn’t get it, but so glad I did!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Sarah Krall She has be SUPERB helping me Your installers are also wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, discount payed for the membership for 1 year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoyed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been a Platinum member for years. I was screwed over when you flipped to this paid scheme. I needed a price adjustment and fell out of the window when the paid scheme kicked in. As a result, I am spending much less at Best Buy than in previous years. But, at least you are getting your annual fee upfront. Guess that is all that matters.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable people. Excellent service. Took care of the problems quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership has paid off for me. The member discount and the 60 day return policy. Both a great and easy to use

    I would recommend this to a friend