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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 40,433 reviews
  • Rated 5 out of 5 stars

    ViP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it with my open box phone to extend the warranty. It's affordable and offers me peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really good. It helps to be able to buy products and have protection for the things we buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONSIDERING MY TV FAILED EARLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great benefit if you want 60 days coverage on a new TV. My new TV costing $4,399 failed in the first 18 days. Without this membership I would not be able to return the TV. I did not return the TV to Best Buy because the manufacturer wanted the TV back to go to their lab for testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paid for itself within the first purchase and has nice benefits. I like the extended return window and the discounted member prices on many items. Definitely worth it so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little disappointed that when I purchased a new oven yesterday the delivery was not free. Part of the reason I bought the ply membership was for free delivery. They said my stove is not included in that

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details: https://www.bestbuy.com/memberships. Please note that delivery is slightly different than shipping, and charges may apply based on your delivery area. If you require additional support, or have any questions for us, please reach out to us via social media. We would love to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So im a memeber and it definitely sets u apart from not being 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebetship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real deal. It gives protection to members. Very convenient and safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One time good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was great the day I purchased it because I was buying something. But since, it has just been an added expense and drain on my finances because I've not used it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi John! We appreciate you taking the time to share your thoughts on your My Best Buy Plus membership. We're truly disappointed to hear that your experience wasn't what you hoped. Our team would be happy to personally guide you to the benefits that will serve you best and assist with any other membership concerns you may have. Should you have any questions or need assistance, please feel free to call us at (888) BEST-BUY (888-237-8289), or find more info at https://www.bestbuy.com/memberships. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    decent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice benefits when paired with a best buy credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Burbank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable staff and good customer service . Good variety of products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had to use the membership for anything yet. But I am sure it will be very useful w=hen needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sales and discounts! The membership gives access to awesome deals and makes shopping at Best Buy even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more flexibility with this membership in terms of return policy and also have great service as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i recommend adding services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad support was great! detected repair was too much and warrantied all of the above!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership has some amazing benefits, geek squad support, exclusive discounts on multiple items.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven't seen the value, yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see the value in this. Recently purchased along with a TV. Perhaps as time goes on, there will be items of interest at a more competitive price/value where this membership will 'pay for itself'. Right now, I'm not seeing it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! I know it's important to get the most out of your membership. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership. Valuable sales promotions and the protection is also good deal for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an hp laptop computer. It works great! We have no complaints. The salesman was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ang sherpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good it covers all damage exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up to see if there is a price drop on my item.

    I would recommend this to a friend