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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 699 Showing 13,961-13,980 of 40,433 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the benefits and it gave peace of mind to have longer to return a tv if it developed problems after 30 days. If products purchased go on sale, you can get that difference back. Also got a $75 cash back and bought some cool stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and Great service to another level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is AWSOME,love the great service on the phone and quick fixes,also great delivery speed tge best! Love the deals they have and Best Buy just took this to another level in great customer service, keep up the great work you do,Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth the value and you should get it if you can afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My father signed me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used thus membership once basically. I was able to return an item easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read this in the middle because I’ve only had it less than a year, but still haven’t reaped any benefits. Not sure if there are some to come or what, but I have not gained anything thus far other than an extra payment.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Drew! I completely understand wanting to get the most out of our Rewards Program and maximize your savings. As a My Best Buy Plus™ member, you enjoy fantastic benefits like free 2-day shipping, exclusive member deals, extended returns and much more! For more information on our Best Buy Membership options and their benefits, please visit https://www.bestbuy.com/site/best-buy-membership/my-best-buy/pcmcat309300050007.c?id=pcmcat309300050007. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provided the opportunity to purchase various electronics and bathroom items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made was getting the membership, I save on almost all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This IS a best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for peace of mind knowing your devices are supported and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m becoming addicted searching deals @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having membership @ Best Buy is great for saving on appliances & electronics, you are guaranteed for lots of savings on brand names items that other retailers won’t offer you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a very quick turnaround. Much appreciated. Have not checked the work yet so can't comment on that but I am sure all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have when you plan to buy a lot!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you make the plunge to uodate and drop thousands it is such a weight off to have the ectended return and added protection for your precious new gear all managed by one plan. Cuts back on the buyers remourse and can usualy pay for for itself as you get greater deals on that gear!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    my best buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok.. not overly impressed with the membership perks. but the initial savings this comes with is nice.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, DAVIDJB! In addition to an extended 60-day return window on most products, your My Best Buy Plus™ membership also includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    A Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the PLUS membership, saved more than the cost of the membership. Great Deal.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extended return policy.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an additional 30 days to return a product AND member pricing is amazing. Free 2 day delivery is better than Amazons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staying Informed and Valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You seem to be valued more with having the membership upgrad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great investment, especially if your are a regular customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an incredible value! I have already purchased awesome items and saved enough money to cover the cost of the membership. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000% worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership one item alone pays itself definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best But Plus memberships.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I understand what is included but gave me a discount which totaled to fee.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! We're happy to hear you've been enjoying the discounts available as a My Best Buy Plus™ member. In addition to exclusive member pricing and access to sales, events, and products, you also receive free 2-day shipping, an extended return window on most products, and more with an active membership! We encourage you to visit https://www.bestbuy.com/memberships for more information. You can also connect with our team via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention that it's in response to your "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent Addition…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition for most consumers considering the numerous benefits….

    I would recommend this to a friend