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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40433 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 701 Showing 14,001-14,020 of 40,433 reviews
  • Rated 5 out of 5 stars

    Difference Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has made a large difference in my purchasing decisions, both personal and business. I recommend that you enroll before your next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Savings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I save so much money! It really is a no brainer. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 8 Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what we had wanted! The picture quality is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy everything about the Best Buy membership, it’s been helpful and love all the extra benefits with it. I have recommended it you my friends that have a Best Buy account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Sercice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe at the Ocala, Florida location was AMAZING! Professional and well in tune with customer needs. He guided me towards the laptop that I was looking for based on my criteria.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employees are very knowledgeable and always act in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality good price and very good costomer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is advantage for people who purchase on a regular basis. I for one is not one of those. I will not be renewing my policy. I don't purchase that many big items.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Betty! Thank you for your feedback on your My Best Buy Plus membership! Your membership comes with fantastic advantages, such as free 2-day shipping, member-only prices on a huge selection, exclusive sales and product access, plus an extended 60-day return window on most items. For details or help with your membership, call (888) BEST-BUY or visit https://www.bestbuy.com/memberships. We hope you enjoy the enhanced shopping experience! Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Ks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the service received. I would Highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. This membership saves money on bug and small purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought membership with new tv. I like the special benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership I think to be a very good value and gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership to the best store at BestBuygee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection and support. What more could you want?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Membership is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the membership itself is ok. However, the packaging has been awful and the shipping time frames are worse. The point of the membership is to get things shipped and delivered timely. Over half the items I have received are either days late, lost altogether, or broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in the shop and the delivery guys were polite, called ahead and shook hands after the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up the future!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I retired and needed to set up a new system for my computer and phone. The customer service and items from BestBuy paved the way for a new chapter with all the tools I need to continue teaching and tutoring online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership is worth for discounts & special sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this membership for customer support & shopping guide lines with rewards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this membership to a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been going to store since I was 16,one of the best stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhillyGirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep Explained on detail. So far is has beneficial .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what they promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership promised if any product i purchased was advertised at a lower price I would be able to obtain the difference. I purchased a TV. It was advertised at a lower price three weeks later and I received the difference on my card.

    I would recommend this to a friend