4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 40,433 reviews
  • Rated 5 out of 5 stars

    Membership saves you money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman told us about the membership when we were buying appliances for our new house. It saved us a ton of money, so we were really happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the extended return and membership pricing you can actually save money by purchasing. I’m not one that typically purchases extended warranties… but if you do then maybe the total version is for you. I was given it for free but will renew after this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands-down best membership around! Get you a Best Buy membership you will not regret it! Especially with the holidays being so close it’s the perfect time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfactory consumer experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's after-sales service is very user-friendly. If you encounter a product you are not satisfied with, you can return it as you wish without worrying about any problems. It's really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give me free stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly just bought this for that home Theater exclusive discount which was like $400 off so this already kinda paid for itself. I enjoy shopping for Best Buy and if this is what it takes for them to be competitive then so be it. 2 day shipping is nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misinformed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just cancelled this because I was misinformed about the benefits of having it. I was tols it included the geek squad and it does not.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello ElizabethS, We’re really sorry you may have been misinformed of the benefits provided by your membership and we would never want anyone feeling misled, and we get why you canceled. My Best Buy Membership offers perks like exclusive savings, product protection options, and 24/7 tech support. You can always review what each membership tier covers here: https://www.bestbuy.com/memberships. If you’d like someone to double‑check your account or talk through next steps, our social team can help — just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Offers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having extra offers from the membership. It add value to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me about $530 in the first couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A value I didn't know I would need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support by my service team. On time. Understood the issue and got right to it. Gone in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comeaux

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate what the employers do for the people, because I would be in a bind if I couldn't use Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just started service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to add to this review. Since it is too new and the experience is just starting I have nothing more to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incompetence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a radio for my truck on 7 Jan and the employee scheduled installation for 28 Jan. On 27 Jan I stopped by to ensure all was ready for next day. The technician said i was not scheduled and scheduled me for Feb 9. Incompetence

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there, Roger. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Features for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features for both membership levels are fairly priced and provide great benefits to those enrolled. Glad I joined and hope to stay a member for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself!! You get discounted prices on some store items and if you purchase an item and it goes on sale with 15 days(I think its 15 days) they will refund you the difference. Definitely worth having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extension for all products services and tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony XM6

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Great quality sound and mics. Case is awesome with mag latch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have a membership in case you need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that the membership is there for me to use to my benefit & that's a good thing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the membership and I use it always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great savings that helps me to be more accessible to buy the items I always wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Best buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great service with all of the Best buy stores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enticing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could get a few more things like discount on all products

    I would recommend this to a friend