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Customer reviews

Rating 4.2 out of 5 stars with 40580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 787 Showing 15,721-15,740 of 40,580 reviews
  • Rated 1 out of 5 stars

    Bye Bye Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience. Sent 2 different installers on the same day to install 2 TV’s recently purchased. Makes no sense. Wasted an entire day of work because 1st installer came first thing in the morning and second installer came at the very end of the day. Was also told at the time of purchase that I’d get $200 off if I signed up for credit card. That wasn’t true. I was not told that I had to go in and claim the $200 off within 20 days of purchase, which I later learned when I called in after receiving my Best Buy credit card statement. I have since canceled my credit card, and I will never purchase anything from Best Buy again. I will spend my $ on electronics and appliances elsewhere. Your company is a joke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JoeB review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great value saving money on purchases, good Geek squad service & support and notification of price reduction on purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure of the value yet. I have not used it yet. I dont understand the membership yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic price. So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. It’s there if you need to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not much used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been fine. There have been some truly good deals and having free shipping is great, but it really hasn't been used too much. However, when I bought a new computer, it was actually cheaper to sign up with this at the same time, so that was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I had my doubts, but already reaping the benefits and so fast. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has some good perks… but would like to see more promotions to add additional value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know about it and when I bought my appliances the salesman suggested us to get it and explained to is the advantages

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it and use all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and Geek Squad has ways been very helpful. Montebello store the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pays for itself. Always notified of their great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will work on your problem until it’s resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, helped with the right TV and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership and its benefits, but I don’t appreciate being deceived simply because the employee assumed I wouldn’t notice him adding it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good value when purchasing products from Best Buy. The perks provide no hassle return should I decide on a different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live the membership. It gives us peace of mind with purchasing products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully, the reason we got this membership was so that we could return an item otherwise not eligible. Other than that we have not used it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We certainly want you to find value in your purchase and to be aware of the many benefits that come along with the membership. The My Best Buy Plus™ membership includes free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, kindly reach out to us via social media. Our team would love the opportunity to discuss this with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    The membership card is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing membership card I received this year. This will help me a lot with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great place to shop and find industry leading technology. I don’t shop anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box washer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help finding the best washer for my needs at the budget price i set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 60 days returns and the discounts. Good value

    I would recommend this to a friend