Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 40,580 reviews
  • Rated 1 out of 5 stars

    Ripped me off

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys had me buy this plan at the higher rate and then immediately after sent me and email saying the rate was cut almost half the price. You didn’t honor that rate. Just feels like a scam to me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for sharing your review. We completely understand how frustrating that timing must be, but please assure yourself this was not intentional. Prices and promotions can change, and it sounds like your purchase happened right before a standard rate adjustment. We definitely want to look into this for you. Feel free to connect with us on Facebook: facebook.com/BestBuy, Instagram: instagram.com/bestbuy, or Twitter/X: twitter.com/BestBuySupport for further support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Savings Right Away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me money on my first purchase and was useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for vinyl record deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to get back into vinyl and have a Best Buy near you, this is a great membership! I prefer to purchase my vinyl records in store rather than having them shipped as have heard nothing but horror stories from shipping, especially down here in Florida.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star service for best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product and excellent customer service and best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For only 50 bucks it’s totally worth being able to have a 60 day return window!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Transferring my music old music to new iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new iPad and transferred my music over from my old iPad to my new one. My music never transferred over. I am not a happy camper.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Sheldon. I can absolutely understand wanting to have your user files migrated from one device to a new one. If you are having issues with this aftera recent data transfer service with us, We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss this. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the customer care and would recommend new members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate this membership. Good service, good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game changer-Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership plus is a way to drive traffic both remotely and physical in store to show case a welcoming and warm relationships with customers with the Best Buy identity It reduces cost and assured members with lots of opportunities now and in the nearest future

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t notified about subscription

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not notified about my yearly subscription and they just charged my credit card with no warning now im stuck with a bill I can’t pay if I was notified about it before I would have cancelled it I also didn’t use the subscription for nothing I didn’t even know I had it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    membership that pays for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this BB membership. There are deals going on all the time. If you purchase few items, the membership is already paid for. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Came and took malfunctioning tv and brought new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision I took

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good I bought it . I get a lot of exclusive deals and it help me save some dollars each time I purchase . It is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Gives us peace of mind to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this member ship to any of my family members the employees who help me build my pc were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good addition to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson who helped me was professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deals for Members

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the member deals. Would recommend to anyone for the benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Advantages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, competitive prices! Merchandise was ready the same day! Salesperson was extremely knowledgeable and gave great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it use it every chance i get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money comes with geek squad I have already saved more than it cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership because I have more time to return my purchases and because I had a great discount in the product when I got the membership

    I would recommend this to a friend