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Customer reviews

Rating 4.2 out of 5 stars with 40594 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 804 Showing 16,061-16,080 of 40,594 reviews
  • Rated 4 out of 5 stars

    Good if you shop bby a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget what's included in this membership, I think 5% back on purchase or something. If you shop at bby a lot it seems good

    No, I would not recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, William! There are lots of perks and discounts associated with a My Best Buy Total™ membership. In addition to added protection, as a member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, free appliance delivery and installation, and more! All of these savings and benefits add up. For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-total/pcmcat1629315977983.c?id=pcmcat1629315977983 to chat online. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    High value program in rewards and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has saved me at least a thousand bucks so far. It also made things easier to get at Best Buy. If you want a program to help you get things done with tremendous rewards this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer return times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option to return things is a bonus. I also like saving money. It does make me more likely to buy from BestBuy. Price matches Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a fridge and getting $200 off makes it easier to sign up for membership, won’t know if I will renew next year, will depending on what f I need return policy to last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got $250 back on item I bought that went on sale within 60 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase products at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable sales person helped me purchase (John Scales)in the past 3 months 2 flat screen tvs.My experience with geek squad ( installed on wall)was perfect they came within the time and no mess or fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the discounts and gift cards I earn using this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a better price on something I had repurchased a few weeks ago. The policies were actual, and the exchange was painless. It has saved me money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a large purchase at Best Buy and it was suggested I purchase the My Best Buy Plus. As I read the particulars of the plan, I decided to purchase. The best part of this plan was the 2 day shipping, which I did not get with my purchase. It took a week to get my purchase. There was no explanation, just “we’re sorry”. I will not renew this plan nor will I upgrade. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, KellyG! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. I am disappointed to hear about your recent experience. It sounds like the item you purchased did not qualify for shipping. Typically, larger items require delivery, which does not use a carrier like UPS or FedEx, and instead needs to be scheduled with a delivery team. Please note that there are some other great benefits to the membership, such as exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you would like us to look into this closer, or have any questions, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the membership because of the advantages. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined the My Best Buy Membership just prior to making a large purchase of a 65” tv. Purchased the tv wall mount, new dvd cables and a dehumidifier (at different times) and the discounts I saved as a member have almost justified the cost of the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t used it much but from what I can tell, it seems to be a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Best Buy Has Great Service And Membership Deals You Can Afford!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, good customer service. Just bought a new iPad and it was delivered to me with lightning speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly think the membership is worth it if you are in college because you need the tech support and get discounts on items throughout the store. Helps save some money on a college student budget. The benefits are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match guarantee is the icing on the cake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the additional 60 days of price matching is worth the membership. I've gotten back almost a $1000 refunded to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually its a good deal, usually you get it for "free". By free I mean you get $50.00 off the product, but you pay $50.00 for the year best buy plus. Benefits are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return was amazing. Haven't had to use the protection plan yet so we'll have to wait and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership benefits!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the membership and the benefits I receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices are great. Also, love the peace of mind of getting warranty plans on our purchases!

    I would recommend this to a friend