Customer Ratings & Reviews

Bought a TV and was told it had a stand as well as a mounting bar...well, no stand which is what I needed. Was finally able to learn from another store that universal stands were a thing so I went to Best Buy to purchase. Got no love for the mistake but I do have the TV set up and it works great...little thanks to Best Buy.

Such a great investment! Especially if you’re not tech-savvy! Having a peace of mind when using your devices and it malfunctions, you’ll have 24 hr tech support to help! And we can’t forget about the GeekSquad! They’re awesome and always willing to help!!

I bought the My Best Buy Plus membership less than a month ago, and I’ve already saved more than what I paid for it. In addition to Deal of the Day offers, you get special discounts on hand-picked items, many of which are actually useful for day-to-day needs. There are always extra savings on tons of products, and the extended 60-day return window is a great bonus. Overall, this membership is a fantastic value. I’d strongly recommend it to anyone who shops at Best Buy at least twice a month.

I’m really impressed with the Best Buy Membership! It’s definitely worth it. The program offers great perks like free shipping on almost every order, priority customer service, and exclusive deals that truly pay off. Having early access to big sales, especially during Black Friday, is a huge plus. Customer support is also excellent: quick, friendly, and efficient. Overall, it’s a smart investment that saves both time and money. Highly recommend!

Get it if you’re going to be making a purchase at BBo

Membership is a real value! First its a 60 days return policy, second is 60 days to price match wich mean if you saw somewhere lover price or in best buy you can price match it!

As a loyal Best Buy customer, I was thrilled to upgrade to the My Best Buy Plus membership, and I can honestly say it’s been a game-changer for my shopping experience. From the moment I joined, I’ve enjoyed a multitude of benefits that have made my shopping both convenient and rewarding. The free expedited shipping is a standout feature. No more waiting around for weeks – I receive my orders quickly, often within just two days! And the exclusive discounts available only to Plus members have allowed me to snag some fantastic deals on the latest tech and gadgets. The extended return windows have been a lifesaver too. Knowing I have extra time to make decisions about my purchases reduces the stress of buying on impulse and ensures I’m truly satisfied with my choices. Plus, the priority customer support means I get quicker resolutions to any issues, which has made a huge difference in my overall shopping experience. What really sets the My Best Buy Plus membership apart is the VIP access to events and sales. It feels great to be first in line for special promotions and new product launches. This exclusivity makes me feel valued as a customer and adds an extra layer of excitement to my shopping.

Saved money on my macbook air. Plus received extended return window

I have been using it to help do some home appliances replacement for items that were over two decades old and broken. I have piece of mind on the return policy which is 60 days instead of 15. At least that was what l was told when purchasing my appliances. Also gave me extra discounts.

I de finitely recommend I can use it anytime and everywhere

Great if you intend to purchase other items. I was informed when I purchased this I would receive $100 into the account I used to purchase it. Instead I received $100 in gift certificates and only after I called several times. Deceiving in attempt to get you to purchase this.

This is a great option if appliances may drop in price over the upcoming months.

Who made this awesome product? I would buy it again. Bring me to my friends and Bentley.

The sales staff was great, and I was able to save money by reactivating it to take advantage of the benefits of the program

Membership gives you benefits. I recommend it for everyone !

The "deal" was understandable (and I'm skeptic of everything and everone). If I purchased it or added it to my purchase, then you know it's just the right thing to do

Items purchased were perfect. The communication between the store and the delivery company is poor. Luckily the delivery company was able to work with us to make the delivery and install happen.

This has been a worth wile investment. One of the best perks are the extended return window just in case you need it. I have needed a couple of times.

So far everything is great. I had a wonderful delivery and set up. I have only had the refrigerator for a couple of weeks and I love it. Lots of space a plenty of just in time for summer.

My experience so far has been nothing short of amazing. So I had been on the market looking for a new M3 MacBook Pro. My local store did not have the one I wanted in stock so I drove to the next closest store in Bristol at the Pinnacle shopping plaza. There I found the MacBook I was looking for, but the sales associate (Tyler) is the one who introduced me to the My Best Buy Plus membership as well as the Best Buy credit card. Tyler explained all of the features of both the credit card as well as all the included perks of being a My Best Buy Plus member. I got my first year for free but a couple of my favorite features so far is being able to go in and getting a refunded price difference on a product I purchased within the last 60 days that has been lowered in price. The other amazing feature I love having a discount on certain products or getting so much off of an item just for being a My Best Buy Plus member. I’ve not ordered anything yet to have it shipped but I know I’m gonna love the 2-day shipping and free shipping features as well.