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Customer reviews

Rating 4.2 out of 5 stars with 40620 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 40,623 reviews
  • Rated 5 out of 5 stars

    MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT MICROWAVE, EASY TO USE AND OPERATE, VERY COMFORTABLE DESIGN.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I like the old rewards program better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really use it beyond the initial purchase. Maybe good for someone who buys from Best Buy every other day.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Rah215 We hear you being outside the US can definitely make the membership feel less useful, and it’s understandable that the benefits might not seem as valuable in that situation. My Best Buy Membership is designed mainly for customers who shop in US/Canadian stores or use US/Canadian-based services, and you can always review what’s included here: https://www.bestbuy.com/memberships. If you’d like help reviewing your options or adjusting your membership, our social team can take a closer look; just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great items and great help ! Customer Service is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a mac. Got a 75 gift card for purchasing this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long term value?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it lowered the price of my laptop and required accessories. Hoping it has a long term value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for massive deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was pleasantly surprised with how many great deals come through the membership. If you're a lover of electronics and/or games and game accessories. This is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for Switch owners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a Nintendo Switch owner, this is pretty much a must-have membership. You can very affordably build a massive library of fantastic Switch games. Not to mention discounted eShop gift cards. Seriously, this has been a game-changer for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return an item after your 14 day policy. With this membership it extends the return policy to 30 days. Good solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is an annual must on my household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals,can’t pass the up plus great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer return time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a little longer time to evaluate your purchase, just alone makes this worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership saves you some serious money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing my membership, I have saved over $100 on various purchases. I also like the free shipping and the extended return period. With this membership, Best Buy becomes one of the first place I turn for quality well priced items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costume service! And the person who attended is nice and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Always feel when I buy something I have peace of mind that it will be right if not Best Buy will make it right or give me a refund. I love you get special pricing and deals with this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gimme More +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found all of the aspects about this program to be exceptional in an age where online shopping has almost completely supplanted the old Chrome and brick and glass buildings of the era ofAmericana past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a true value. Definitely worth having!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t explained all the benefits upon purchase and it felt like the staff pushed it for their reward

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good services

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I would give 5 stars if they had a cash back program. Happy to use the service in stores and online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for a great price. Everyone is so helpful. Glad I opted for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jesse ake advisor sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was very informative, knew the product very well, Explained everything i needed to know. He was very courteous and patient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nelson delivered our new TV and was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing alone with courteous service with tracking shipping!

    I would recommend this to a friend