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Customer reviews

Rating 4.2 out of 5 stars with 40623 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 843 Showing 16,841-16,860 of 40,623 reviews
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I appreciate access to the Geek Squad and member prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the member plus plan for great extras...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the 2 day shipping , extended 60 day return policy and member exclusive deals for $50 a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it - nice discounts and extended return policy to 60 days with price protection has really helped me out -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership with a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great membership to have because there are constantly great deals and lower prices on a lot of popular items definitely a money saver and having an extended return period for a lot of items gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership I have ever had. Had lot of benefits, discounts going on all over the year and on top of all their service is too good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They price match my refrigerator one week after purchase and saved me $125.00. now I can buy groceries for the new refrigerator. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Plus Membership gives me peace of mind for all my appliances. Notifications about specific sales at Best Buy is also valued.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a pleasant experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were promised $50 gift card total b/c of $600+ dollar purchase. Only got one $25 gift card. Clearly sales reps get $$ incentives for selling this membership that really isn’t needed for a TV. We were not happy with our pushy sales reps — totally unnecessary when we walked in the store knowing exactly what TV we wanted after doing research. Because our exact model wasn’t on the floor, they tried to push other models instead of going to check if our favored model was in stock. After 20 + min of that, then they finally checked — and surprise! — they had one. After that the BBPlus sales push started……really? Totally unnecessary!!!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with the sales reps that don't get paid commission can be difficult. We would be glad to look into your concern on not receiving what you expected can be difficult. Please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great team of people at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last purchase I made the sales guy and the installation people were top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great but your delivery contractors are not. Very difficult to communicate special needs requirements between your customer service/geek squad and your delivery/install contractors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool and works well. It makes life easier i bought it on a rainy day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gives a lot of savings and discounts when purchasing items or appliance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably won’t renew it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it for anything except refrigerator purchase. Only got it for savings on initial purchase. Don’t plan to renew it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi TeresaS! Thank you for taking time to leave a review of your My Best Buy Plus™. We are glad that you were able to use the saving on your initial purchase, but we encourage you to take full advantage of your membership. In addition to free 2-day shipping, as a My Best Buy Plus™ member you also receive exclusive member prices on thousands of items as well as access to sales, events and products, and an extended 60-day return window on most products. The savings really add up quickly! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really used it beyond my first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Yraykh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always high-quality modern products for every taste and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    becoming a member you get better treatment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time calling member gave wrong information, but second member was polite and resolved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this store the staff is amazing very helpful also able to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using all the parts of membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership makes you feel special great deals for members

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a help at first. Since then is no use. Had cellphone with broken screen . Gedk squad said cannot fix. Said to call insurance.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a BestBuy membership is such a pleasant feeling. I could be very peaceful when buying any of my electronics. The protection plans are also awesome.

    I would recommend this to a friend