Customer Ratings & Reviews

The membership was relatively affordable, and it helped me feel more relaxed about an extended period to return items - epecially electronic items such as the laptop I had purchased. The membership was effective immediately, and it included my laptop purchase on the same day at the same time. There are other perks that I was told come with this membership. I'm looking forward to taking advantage of those deals in the future.

The perks are nice and value you het from it it's worth it if ur into techs

Great value with depth and space runs quiet and I love the freezer space

They give amazing deals! You bc an subscribe to upcoming deals and join the waiting list.

I writing to express my sincere gratitude for the excellent service I have received. Your team has been incredibly supportive and helpful. Thank you for your dedication to great customer service.

This membership allowed me to get a protection plan on my oculus 3s purchase while having a good price. The fact I know what I can get with my purchases makes it so much better shopping at BestBuy

I used to be able to get my money's worth, but this past year fell a bit short. Not sure if my habits changed or if there are fewer offers. Worth it if you're buying big ticket items and it pays for itself.

The membership is a real value. It gives me peace of mind knowing that my purchases are covered and having the support of Geek Squad. Highly recommend.

I was interested in purchasing a laptop to replace the previous laptop that I purchased from Best Buy. Both experiences were exceptional. In these days when people do not have a clue how to treat a customer, Best Buy did a wonderful job. They acknowledged me as a customer, asked if I need help and allowed me time to make a decision.

Had a WONDERFUL EXPERIENCE being helped by Alyssa Michelle, even though he worked in the back she answered the question I originally stopped and asked about But WENT ABOVE AND BEYOND THE CALL OF DUTY, because she didn’t even work on the floor. That Store representative ABSOLUTELY POSITIVELY DESERVES A RAISE AND MORE. Being new to the area and the state She 100% made us feel welcomed and informed with this purchase and she helped us to make a decision we wouldn’t regret telling us all the strengths and weakness’ wit each brand without talking down on any brand or Unit. How she didn’t that we are still amazed by. THAT IS AN ABSOLUTE SKILL, and she needs to be acknowledged for that. And hopefully she gets a raise on top of a raise she was that deserving. We love our membership and the Service we received And again the service was done with such grace and patience all while being informative and not rushed. This being a major purchase for a home, and a new home at that can be a little intimidating when looking at a sea of appliances but that went as good as anyone could ever ask for. Definitely promote her, because she made best buy a part of our lives forever

Good value if you buy a lot of electronics. Also love the extended return options and price matching abilities when you have rewards.

easier to return products with 60 day return, great additional sales with member pricing

It allowed me to price match within 60 days of receiving the items.

Very beneficial fir consumers. Lots of perks. Its definitely worth the minimal fee. .

I love the ease of use and the extended time frames for price adjustments and returns.

Great & affordable coverage for all electronics especially that they have great techs that know what they’re talking about & doing

The extended return period and member pricing are very helpful, especially for expensive electronics purchases. Easy to use and worth it.

There are some good benefits with membership, but i ordered the free 6 months rtings membership available with the plus membership and turned out it expired 2 weeks before. It is still on there as a current offer with membership and it is now over a month expired. Check expiration date on free offers before wasting your time.

Like the product Makes viewing sports easy and fun again

Here's an example of a great Best Buy review, highlighting common positive themes: 5/5 Stars - Exceptional Service and Exactly What I Needed! "I recently visited the Best Buy in MY Neighborhood to upgrade my home Arcade system, and I couldn't be happier with the experience from start to finish. The checkout process was quick and easy, and I appreciated that they offered to set up delivery and even suggested the Geek Squad Advice. I was hoping for, and the entire purchase, delivery, process was stress-free and enjoyable. This Best Buy truly exceeded my expectations, and I highly recommend them for their expert staff, competitive pricing, and excellent service!"