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Customer reviews

Rating 4.2 out of 5 stars with 40630 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 40,630 reviews
  • Rated 3 out of 5 stars

    What’s to like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for this to save money buying a refrigerator. Then 11 months later we came in to buy range and washer- no discount offered.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Marie! It definitely makes sense to hope for benefit with your My Best Buy Plus™ membership when shopping in store for appliances. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, .......................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy. It is great to be able to go to a brick-and-mortar store and see and feel the product before you buy it. Saves time of waiting for shipment and then having to return the item if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The convenience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a convenient way to track the receipts and to take advantage of additional benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership adds great value and perks. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. You get lots of products at discount prices and peace of mind when you buy an electronic product the geek squad is great they’ll work with you to get your situation resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have what I need when I need it.Very happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is your go to place for tech membership is pretty much a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is inexpensive and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and helps with cost of product! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value - love geek squad! They came to repair an appliance three times and wouldn’t stop until the item was fixed. Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchasing Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the young man who helped us pick out the TV, sound system, headphones, mounting system and set up the delivery date. They didn't deliver on the scheduled date so I called. I was told there was a glitch in the system and they would have to reschedule. The person was fairly rude. Said they couldn't schedule again for 3 weeks. When we said that wasn't acceptible she said suggested a date 3 weeks after that. We said we'd cancel the $3200 order if it couldn't be delivered sooner. She made it pretty plain that she didn't care, but said she'd escalate the request and call us back. Within 30 seconds I received a text scheduling the delivery for the date we told her we'd be on a plane. So we cancelled the entire order and decided to go elsewhere for the TV and all that went with it.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Kathy! We appreciate your review, although it's concerning to hear you had this poor experience with your order and appointment. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership can save you a lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money using membership. I was able to get a credit for the difference after they dropped price post purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please acknowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too new to render an opinion. Please arrange to send me an invoice for the washer and dryer I purchased. The dryer was not electric so was sent back. I understand the dryer will be delivered on 12/10 with two pedestals

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Loal,

      Thank you for taking the time to share your feedback with us. I understand how important it is to have clarity and proper support for your purchase, especially with large items like a washer and dryer. I’d love the opportunity to assist and ensure everything is resolved to your satisfaction.

      Please connect with us through a private message on one of our social media platforms listed below. Kindly include your full name, phone number, and email in your message, and let us know that this is in regard to your My Best Buy review. Our support team would be happy to help and learn more about how we can assist you further.

      Facebook: http://facebook.com/BestBuy
      Twitter/X: http://Twitter.com/BestBuySupport
      Instagram: http://instagram.com/BestBuy

      We look forward to hearing from you soon!

      Thanks, BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Hope to use membership more often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is good to have. Variety of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Savings on every purchase pay for the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ilove my membership and its great to have it use i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is areal deal yuu will always get good deals and I will always recommend one to get it , makes life easy to get deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and what it offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was affordable which works for my budget. I have peace of mind knowing that I am in the hands of competent professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that took care of me, hooked me up with a Best Buy credit card along with suggesting the top-notch iPad Pro. He was super informative and sweet. I would highly recommend coming to this location. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the services yet, but love knowing it’s available if I need it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for great products. Bought daughter a gaming PC and it has worked perfectly and she is very happy.

    I would recommend this to a friend