Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40630 reviews
(40,630 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
What’s to like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We signed up for this to save money buying a refrigerator. Then 11 months later we came in to buy range and washer- no discount offered.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Marie! It definitely makes sense to hope for benefit with your My Best Buy Plus™ membership when shopping in store for appliances. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, .......................................................................
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is the Best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy. It is great to be able to go to a brick-and-mortar store and see and feel the product before you buy it. Saves time of waiting for shipment and then having to return the item if needed.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
The convenience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a convenient way to track the receipts and to take advantage of additional benefits.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awesome membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership adds great value and perks. I highly recommend.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. You get lots of products at discount prices and peace of mind when you buy an electronic product the geek squad is great they’ll work with you to get your situation resolved.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Satisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have what I need when I need it.Very happy with service
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is worth the cost.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is your go to place for tech membership is pretty much a necessity.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership is inexpensive and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and helps with cost of product! I would recommend
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Solid value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value - love geek squad! They came to repair an appliance three times and wouldn’t stop until the item was fixed. Thank you!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Purchasing Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the young man who helped us pick out the TV, sound system, headphones, mounting system and set up the delivery date. They didn't deliver on the scheduled date so I called. I was told there was a glitch in the system and they would have to reschedule. The person was fairly rude. Said they couldn't schedule again for 3 weeks. When we said that wasn't acceptible she said suggested a date 3 weeks after that. We said we'd cancel the $3200 order if it couldn't be delivered sooner. She made it pretty plain that she didn't care, but said she'd escalate the request and call us back. Within 30 seconds I received a text scheduling the delivery for the date we told her we'd be on a plane. So we cancelled the entire order and decided to go elsewhere for the TV and all that went with it.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Kathy! We appreciate your review, although it's concerning to hear you had this poor experience with your order and appointment. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Membership can save you a lot of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved a lot of money using membership. I was able to get a credit for the difference after they dropped price post purchase.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Please acknowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too new to render an opinion. Please arrange to send me an invoice for the washer and dryer I purchased. The dryer was not electric so was sent back. I understand the dryer will be delivered on 12/10 with two pedestals
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Loal,
Thank you for taking the time to share your feedback with us. I understand how important it is to have clarity and proper support for your purchase, especially with large items like a washer and dryer. I’d love the opportunity to assist and ensure everything is resolved to your satisfaction.
Please connect with us through a private message on one of our social media platforms listed below. Kindly include your full name, phone number, and email in your message, and let us know that this is in regard to your My Best Buy review. Our support team would be happy to help and learn more about how we can assist you further.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
We look forward to hearing from you soon!
Thanks,
Rated 5 out of 5 stars
Hope to use membership more often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy membership is good to have. Variety of products.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Savings on every purchase pay for the membership
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Ilove my membership and its great to have it use i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is areal deal yuu will always get good deals and I will always recommend one to get it , makes life easy to get deals
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership and what it offers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership was affordable which works for my budget. I have peace of mind knowing that I am in the hands of competent professionals.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Purchase iPad Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that took care of me, hooked me up with a Best Buy credit card along with suggesting the top-notch iPad Pro. He was super informative and sweet. I would highly recommend coming to this location. Thank you so much.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Available services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used the services yet, but love knowing it’s available if I need it…
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great products.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for great products. Bought daughter a gaming PC and it has worked perfectly and she is very happy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
