Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 873 Showing 17,441-17,460 of 40,710 reviews
  • Rated 5 out of 5 stars

    Best Buy gets another Win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has brought so many added perks. We recently had multiple items which needed protective screens. The representative was efficient, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was professional and knowledgeable. satisfied with their service. would recomend and will utilize for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great blessing of savings, When I first signed up I was not sure if I would use. but I have and it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth it! Protection for purchases, as well as discounts on many items makes it a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the membership for 2 months now and it has been a real value. It has already paid for itself. Just look for bonuses!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use the membership, and quite frankly didn’t know I had it that being said I couldn’t be a good judge on how the service is.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Thomas! Thank you for your review of your My Best Buy Plus membership. We always want our customers to have the best options available, and we appreciate your feedback as we continually strive to enhance your customer experience! We're very proud of the value My Best Buy Plus offers and would be happy to explain how it can specifically benefit your unique situation. Head over to https://www.bestbuy.com/memberships, or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy membership is a must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has allowed me flexibility and service I just can’t get anywhere else! It’s made purchasing at Best Buy just that much better, and it was already great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Could be Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perks but could be better. Needs more exclusives to be worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best electronics store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying all my electronics in BB, I don’t have any complaints, I also have good quality and good prices. With the membership you can have discounts and monthly payments. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Was delivered on time and set without any problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small discounts but longer time to retirn iitems if u need to test tjem out longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you just cant make up your mind!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my exclusive deals and ability to return most products with a certain time to exchange for another product that helps with making most indecisive choices better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid value, excellent deals, stellar customer service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service and Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with Best Buy’s service, customer service and staff. They are the best and this keeps me going straight to Beat Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope they improve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoped for good service and price breaks and excellent customer service in my situation it was not helpful in all three issues

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. We're sorry to hear your My Best Buy Plus membership hasn't met your expectations. We'd be happy to help you understand the specific benefits of your membership and address any concerns. For more information and support with managing your membership, please call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy Plus review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    huge discounts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good member discounts and responsibilities for costumer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for price matching!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I could get 60day return window and a discount on the TV. Came in handy when I got to price match the TV for another $200 off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to get best deals get difference if item goes on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to return or replace items if needed. Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ended return and exchange period (60 days), free 2 day shipping and special offers for best buy plus members such as extra reward certificates and extra money off items or early access to sales. Would recommend!

    I would recommend this to a friend