Customer Ratings & Reviews

Excellent purchase. Provides me discount on select items and comes with a 60 day return policy. Using the plus membership allowed me to save in excess of $600 on my dell laptop.

It's an excellent social choice after BB creates a new membership compared to the only option they used to have. It has been good for me so far. Give a try

I only subscribed because I had to purchase a computer and the subscription allowed a longer return period

I did not see it as a real value. I canceled it. And I feel bad for the salesman cause he really pushed hard for it.

Great deal for all purchases with fantastic discounts, easy returns, and help.

It is good. A wonderful thing. Keep up the good work.

Awesome service. Thank you . Sales people were A-100.

[Employee of bestbuy] Saved me an additional $100 for spending an extra $50!

All the employees that I spoke with knew the answers to alll my questions. Very knowledgeable and hellpful

I purchased the membership while getting some upgrades to my home PC. I saved some money because of it but I was excited to see what “special deals and sales” would be. Well, there have been very few Members Only sales and the items have been irrelevant to me. At this point, I haven’t seen much value in the membership, but I am optimistic.

The best buy plus membership has been very helpful. I have gotten good deals with it. I would not change it for anythimg.

The coupons expire and you can’t use them. So I would definitely steer clear of this membership.

I would give it a 5 star rating, but when it comes to getting support after the sale, i.e. Geek squad for product installation or issues, your treated as if you didnt have the membership.

Best membership I ever got. I should’ve got the other one but this one is great

It helped a lot to receive some discounts. at Best buy

I did my Christmas shopping earlier this year and I took advantage of my membership, which resulted in some great deals .

Thankful some amazing deals I’ve been seeing through the promotions haven’t decided a purchase yet but I’m exploring thank you guys for having me as a member

The membership is great purchase for its value!! Geek Squad is always helpful.

Looking for electronics for all the house, definitely a good idea to get this membership

Our aim was to purchase a new dish washer. Initially, there was no issue. Fast , courteous service and the representative assured us it was to be delivered in three days. We paid for haul-off of the old machine as well, but it seems the pricing for the total essentially required us to "join" a Best buy membership for $50,yr. Well, within a few days we were informed by "someone in the Best Buy chain" that in fact the machine was NOT available nor would it be for pretty much a month. Of course, it is impossible to call the store we made the purchase at and speak directly to the rep we had worked with. One is forced to call some Best Buy center, and while the folks there are friendly, it just seems as if the entire chain of custody is missing in terms of communication. We found the exact machine we wanted at an appliance dealer in Indianapolis, including free delivery and for less cost overall, when the membership and other add-ons are accounted for. Our main issue is that there seems a significant disconnect between the store-level sales reps and the supply chain of command. In addition, we aren't thrilled by the little additional charge items that apparently are part of the sales transaction. BOttom line: we cancelled the entire order, which thankfully went through with out a problem.