Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40897 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 956 Showing 19,101-19,120 of 40,897 reviews
  • Rated 4 out of 5 stars

    Savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received discount prices to up grade what we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for the year , I took advantage of great deals not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best-selling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is valuable its got its perks. B.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good value considering I was having a laptop delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great customer service! The employees are friendly and very knowledgeable in all areas of the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy and saves me money. I have gotten my money’s worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ebonybeau

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the membership I just signed up and was able to get discounts on software. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy and this is the reason why

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always always surprises you with gifts and so that is why I choose to shop here and I have for the last 20 years and will continue to until the day I die

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing team they do really good in helping customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Couldn’t justify the extra expense, but if I could it is great.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Nathan! We appreciate your review and are happy to hear you've had great service so far as a My Best Buy Plus™ member. Your membership includes exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Saved some money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad bang for the buck. Price is not my favorite point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DBline

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this store. Lots of savings to have. Great employees very helpful. With the security of the protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dissatisfaction with the BestBuy store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having extremely bad experience with BestBuy. Though I have cancelled the purchase at the time of delivery I keep getting the statements, fees, etc for more than a month. There is no way to connect to the live person on phone. The email address for customer service is invalid. The person in the store could not want or cannot help. I spent at least 2 hours of my time trying to resolve the issue, two visits to the store as well… No luck so far. I really would like to cancel my membership ASAP.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having cancelled an order that may not have been refunded yet can be difficult. You can certainly reach out to us to check on your purchase refund for support. Please note that your payment method may still charge fees for late payments if the purchase passing the billing statement period for your account. Please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Smooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all went well. Actually very well. I mean well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to BB membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this singular purchase the BB+ membership made sense. I shall see how much I actually get to take advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovethemembership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member its a great pleasure because the services are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I signed up for Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin is absolutely the best tech I have had at my home you should give him a raise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three school age kids and find myself at Best Buy a lot. The membership has more than paid for itself already and you get bonus rewards for just about everything you do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really a value to me. Really worth having for all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Great deals to be obtained. Got a discount on my cell phone purchase that was half the cost of the membership. If you shop regularly it will more than pay for itself. Definitely worth it.

    I would recommend this to a friend