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Customer reviews

Rating 4.2 out of 5 stars with 40917 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 967 Showing 19,321-19,340 of 40,917 reviews
  • Rated 5 out of 5 stars

    My mind is at ease...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I purchased the Best Buy Plus Membership. Sure comes in handy when I have a problem and need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great idea if you are going to pick up big stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when we had to replace our fridge. It saved us a tidy sum and was helpful the rest of the year too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment that has paid off already . Would highly recommend taking advantage of this valuable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience….Our associate was great. A little short handed that day, but he made up for it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a lifesaver. The membership prices and the extended return policy, I’ve saved so much money that the membership has already paid for itself! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benifit to have love the savings recommended for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get back over $20 from price matched sales. Customer service helped me out and it took 2 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to do. Tracks everything i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine value, and no nonsense returns!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus membership is definitely a value! I was able to exchange an electric scooter that otherwise I could not have returned because I was out of the return timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership comes in handy for the most part and can be easy. Really can it at the fingertip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent benefits to have the membership. The 60 day price match elevates the fear of a cheaper price coming or late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a dishwasher, and order the Geek Squad to mount and connect a big screen TV and connect a PS5. They did good in all connections. Will use them again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible unless you can go into a store regularly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only valuable if you don't try to do anything online or by phone, and can come into a store. Online, what I assume was an AI chatbot was completely incapable of doing anything and was the only option available, which was a horrible experience. When I called (and which tried to reroute me to online) and finally reached a person, I was told that I got some "bundle" (that I didn't get) and so my price of a product couldn't be adjusted to the current price from Best Buy itself. Fortunately, when I went into a store, the people there were able to help me, but it was a hassle. I'm going to cancel my membership and plan to avoid ever using Best Buy online, for purchases or customer support.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Getting a price match with your Best Buy Plus membership should be quick and easy. Please reach out to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Trust in the company is the key.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a refrigerator and microwave on the card we feel reassured that Best Buy gives us the best deal and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership knowing what items and price before non members I’m really looking forward to Black Friday prices early again before the non member. I would recommend this to anyone. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Membership is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a must, if you are a long term consumer. I recommend it to everyone who decides to shop with best buy for long periods of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved some money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved some money on my purchases with this membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for repeat customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good discounts available only through membership, I really like the extended return window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good member and member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is really worth it. It made my price process hassle free

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay if you’re making a larger purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy is saved me money on my larger purchase of a deep freezer. Other than that I haven’t received much value since.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! A big thank you for sharing your review of your My Best Buy Plus membership. We know that everyone has unique preferences when it comes to memberships, and that's perfectly fine! We're really excited about the excellent value My Best Buy Plus brings and would be more than happy to walk you through its specific advantages. You can always get the full scoop at https://www.bestbuy.com/memberships, or just give us a call at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech