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Customer reviews

Rating 4.2 out of 5 stars with 40920 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 972 Showing 19,421-19,440 of 40,920 reviews
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t forced into purchasing this add on but strongly steered into it. The issue that I’m having is that I have a BestBuy account but cannot access it. I’ve contacted local store personnel, chatted with the online chat folks, contacted support personnel & still absolutely nothing. So I don’t know if this product is worth a crap or not, I can’t access it to use it

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, PAULAD! Not being able to access your account is a bit concerning. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance, and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I love my membership purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is bang for its buck. the price is amazing, unlimited geek squad support. also, it brings great joy to know every purchase has protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very helpful and informative Great prices and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer. This plan saves you money..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plan saved us a lot of money when we bought our refrigerator. The extra bonuses are really nice. I like saving money and this is an easy way to do it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an amazing opportunity, adding value to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app with customer service right at your fingertips. Really easy to copare products on their website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    90-Day Return Policy and Price Adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad Although I miss the older way Best Buy had this w/o having to pay for the services you get now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a really good value. The item I ordered would have been more money without the membership so for me it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drops and Member only sales are NIIICCEEE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence at first about the change over to a paid membership system, but since this change the sales members get are WAYYY better it seems, just bought a TV in drops for more than 60% off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Member-only prices are a joke(regular sale prices)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the extended return time (60 days) there isn't much benefit to this plan. The so called member only prices are just sale prices that you can get anywhere else (without a membership) so don't be fooled. I would say if you want more time to decide on products, then this might make sense to get, but other than that, it's a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no worries about my new TV or Sound bar. If something goes wrong it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not one for signing up for random memberships, but man was this one worth it. I purchased this when I bought a vacuum, and it saved me almost $200 on my purchase! I look forward to what other rewards I get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome when you want to buy electronics without APR. Good to pay in installments

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    3-in-1 Epson Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was in the office space at my home and I used it for printing, scanning and copying documents. All features worked well until I had used the printer for about 3 months at which time, the paper feed mechanism stopped working. A sheet of paper would be pulled in and then would jam making the printer unusable. To the point that I had to buy a new printer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ELEANORB! Thank you for taking the time to leave feedback for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent printer purchase, and we would be happy to look into this closer to better advise. To get started, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and good deals with the membership and friendly people

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    optional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not seeing a real benefit yet -- not sure of what i will really gain from this fee - you have to decide on your own

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Nicco! We truly appreciate you sharing your insights on your My Best Buy Plus membership. We completely understand that everyone looks for something unique in a membership. We're genuinely excited about the significant value My Best Buy Plus offers and would love to personally discuss how it can best serve your needs. You can find all the information at https://www.bestbuy.com/memberships, or feel free to call us at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership cost saved 3x's as much on one purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value! I'll be using my membership to save on future purchases. I wish I would have signed up sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Make sure to get this for exclusive items and more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't don't receive any notifications any longer...Why??? When I do look there is nothing spetacular savings...

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're excited for you to experience the benefits of your membership, including free 2-day shipping, exclusive member pricing on a wide range of items, special access to sales and products, and a longer 60-day return window on most purchases. To be sure your contact information is up to date for notifications, please visit BestBuy.com or call (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value, with their member prices and the protection plans on one's purchases. I especially like to have the Geek Squad support available whenever I need it.

    I would recommend this to a friend