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Customer reviews

Rating 4.2 out of 5 stars with 40940 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 995 Showing 19,881-19,900 of 40,940 reviews
  • Rated 5 out of 5 stars

    Knowledgeable help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me get what I needed was very helpful. I probably wouldn’t of bought the right one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not given a receipt, because they had some problem printing it. however, i was told no problem as it would go to my email address. after giving them my new cell phone number and email addrsss, i NEVER got a receipt. I will be returning everything and not shopping here again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello TedC, we’re really sorry to hear about the trouble with your receipt, that would be incredibly frustrating for anyone, especially after being told it would arrive without an issue. Your purchases should show up in your BestBuy.com account if the correct email or phone number was added, but if something didn’t link properly, our social media team can help track it down or get a copy sent to you so returning items isn’t a hassle. Please reach out to them on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review, we're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the friendly customer service. Each time that I go into the store, if I do not know what I want, I give them a general idea and they give me just what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love and recommend new costumer it’s store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership and the perks that come with it are well worth it. Great value and great customer support from Best Buy. Will absolutely continue to be a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly professional, customer service-oriented associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended return window with having the plus membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the membership more than I thought I would. Bought a new tv, sound bar and portable speaker so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially signed up for this deal so I could get the buy 2 get 1 free Switch games but have already used it for many other exclusive deals. Incredible offer for only $49.99 and it has already paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great definition worth every buck just cause if you buy something trusting someone else word & don’t fit whatever you needed it for you get 60 days to return it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership gives a better deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a very good deal on my purchase. The clerk named Summer explained it very well and she's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experiances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system works great. staff are nice and diligent as to helping customers, only complaint is that it is hard for squad members to find perches over 3 years for customer services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apply for Membership Today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership gives me great discounts on my purchases. It's a great value, and I would recommend it to anyone who is thinking about applying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to purchase an Apple IPad. I asked for a price match to a local vendor and the sales person said I had to buy the Best Buy Plus membership to get the price match. I learned later that this was not true. It was $49.99 not well spent. Live and learn.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Clifford! Thank you for your review. While our Price Match Guarantee is not an exclusive benefit of your My Best Buy Plus membership, we would be thrilled to show you how it can specifically benefit you. Check out the full details at https://www.bestbuy.com/memberships, or give us a ring at (888) BEST-BUY (888-237-8289) anytime. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Useful Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plus membership to get more discounts and special offers. I'm gladly using the offers and huge deals on items!! And it has more benefits that makes you feel like a premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and membership already paid off with first purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me make the decision to upgrade on my tv purchase and have it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the help that i need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store in Fayetteville is great! Excellent customer service, knowledgeable employees, and it's always a great experience to shop at the Fayetteville Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program for Early Adopters and Tinkerers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being a relatively quick adopter of tech, so the ability to return items for up to 60 days allows me to get a real good feel for gear that interests me. Well worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it to be able to buy an item for cheaper. It kind of almost paid for itself.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Hops! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We appreciate the feedback. If you require support, or have any questions for us, please reach out to us on social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Please note that there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech