Customer Ratings & Reviews

This is a valuable membership. especially where children are involved. With unlimited Geek Squad support and member prices, it is a win-win.

Just got the plus membership and already seeing benefits. I like the added warranty coverage and quick savings on pricing already paid for itself before I even finished my Christmas shopping!

Membership is good so far. I need to view it more often to see what it offers.

The Membership has saved us over a $100.00 already

I bought this membership because it offered a buy 2 get 1 free deal on Nintendo Switch games. After a few months, they ended up removing the benefit of doing so. On one hand, that benefit was the only reason I bought the membership. But on the other I saved plenty with the membership in just a few months time. So it was good while it lasted, but not really of interest to me now (unless that benefit comes back).

Getting points and discounts is a no lose situation. And if its not in stock, I can usually order and get ii in a couple of days!

Real value and access to benefits and great service

I haven’t seen the value of the membership yet and forgot much of what was told to me about it.

This membership is a bit of a mixed bag. On the positive side, the extended return window makes purchases less stressful. On the negative side, I rarely find sales or member discounts on items I am actually looking to purchase, which leads me to purchase elsewhere. I really hope they make this membership more appealing as time goes on. Best Buy is a great store, and with technology purchases it can really be beneficial to physically see/hear/interact with a product before buying it, rather than doing a blind online purchase. So, I want Best Buy to do well, I just don't think this paid membership offers enough in return for the cost just yet.

If you're making a big purchase it may be worth it depending on what incentives are currently being offered. Ordinarily I wouldn't have bought this but it paid for itself when I bought a new computer. I will probably cancel at the end of 12 months.

I have been pleasantly surprised by this membership experience so far. I get access to helpful personnel and treated as a valued customer! Thank you, Best Buy. P.S. Not to be included in online post...I bought a LG 4C 55" which I'm very happy with. Though, was was so dissapointed that it did not get marked down unlike the 65"+ versions that got drastic markdowns, close to what I paid. Feels like did not get the value I should have.

This is a really good membership. I have really benefited from the 60-day price match benefit part of it because I got it it around Black Friday time but I think it could be good anytime of the year.

This is a good membership my lqptop had a bit of an issue but i took it and they fixed it in no time

saved me money on a purchase and really like the extended return policy

Easiest life decision. Like don’t think just do it!

I have had this membership over 10 years. And I own only a phone and computer but it covers so much more and it is still worth it to me. I mostly love calling best buy with my laptop issue and they fix it right in my own home while i sip my coffee. They link onto your computer and I cannot guess how many times I have used this resource. Friendly , Knowledgeable Geeks are all I have ever experienced. I know that sounds sappy , but it is true. 100% true.

Worth it for deals, support, and free perks. Quicker shipping

Membership is a great and real value, love how you get protection plans with your purchases also the return window and the extended price matching

I was a hard sell on a membership but after my vacuum and tv went on the fritz, geeksquad was so helpful and kind in getting them back in working order. I've only been a member a few months and been saved from having to buy all new appliances just on repairs

Thank you guys for i member ship. I was so excited.