Customer Ratings & Reviews

Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

I never buy these things, but it was half price at $25 and gave me a 60 day return window instead of 2 weeks. I was not sure if I would like my purchase so I erred on the side of caution. Mostly satisfied, but jury is still out.

I bought a freezer—it's a very good product, and I am very satisfied.

I was met by a very helpful young man who gave me news I didn’t like but that’s not his fault! I wanted help with my Apple Watch that I purchased at B Buy. Intentional purchase at B Buy to avoid the Apple Store. But I understand that B Buy no longer services apple products due to the proximity of an Apple Store in Emeryville. TOO BAD! He consulted with me and helped my make a decision to wait until the problem happens again!

Kindly train your staff while suggesting proper Replacement Trim Kits. Create a basic manual which will ask the customer 1. The size of the cabinet - Width, Height and Depth. 2. Size of any microwave along with Trim kit. The trim kit will be good match or not can be decided based on above to simple dimensions. I wasted 39$ shipping fee and 159$ installation fee. As your installer was not able to do install as I had a bigger space to fill. I have to go for customizations or get custrom trim kits built.

An employee at Best Buy helped me sign up for the Plus membership, and I’m really glad I did. They explained all the perks clearly — faster shipping, better return options, and exclusive deals. The whole process was quick, and the savings have already made it worth it. Honestly, if you shop at Best Buy often, this membership pays for itself fast. Great service and solid value.

The picture is great; have not be able to watch local channels lately

I am enjoying my new kitchen aid dishwasher greatly. The membership will be great to use

Membership benefits are great if you frequently shop at the store. The added benefit of extended return period is a plus.

I wasn't sure I would need this. It seemed frivolous at the time, but so far the price match for the 2 months is easily worth it as it's saved me $150 on a macbook purchase.

New to BestBuy but the membership saved me money from the very beginning. Will definitely come in handy for future purchases.

My Best Buy Plus™ Yearly Membership delivers exclusive benefits, including extended returns, member-only deals, faster support, and enhanced rewards. It’s a valuable option for frequent Best Buy shoppers and tech buyers who want priority service and savings throughout the year.

You Best Buy member you get it good offer. And everything the good deal price.

This member ship is real value, mainly because member prices and protection plans on our purchase

Worth it gives you time to try stuff out and see if you need them or like them

Its a great option. Works fantStic customer service. Chats. Etc

Decent value membership if you know you're going to spend 1k a year on tech.

Thr best buy young lady extremely helpfull with addressing switchover from old S8 Samsung also a Samsung rep on premise help in down loading notes and important items Thanks to Best Buy Employees Jim

The Best Buy Plus membership is absolutely worth it. I enjoy fast, free shipping, exclusive prices, and great benefits on tech and appliances. Customer service is a priority and I always get quick support. Plus, special deals and extended protection make every purchase safer and more convenient. An excellent investment for frequent shoppers.

So this membership is good if you are buying multiple electronic devices per year or even making a single large purchase once a year; but the membership will renew automatically and you will forget about it - and they will not remind you.