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Customer reviews

Rating 4.2 out of 5 stars with 38857 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 38,857 reviews
  • Rated 5 out of 5 stars

    Excellent Customer Service. Awesome Manager don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store manager is simply awesome He was able to recommend the items I needed and help me with return All the staff are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined Best Buy Plus Membership when purchasing my new laptop and printer. I am very satisfied with the membership rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus Membership offers great value with exclusive perks like free standard shipping, extended return windows, and access to special discounts. Members also enjoy two-year product protection on most purchases. For tech enthusiasts or frequent shoppers, it’s a smart investment that enhances the shopping experience and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel secured!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, this membership is a must, especially if you frequently buy your electronics from best buy. Great perks, and feel secured!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was outstanding the two different gentleman I spoke with. We’re very helpful and patient with me and when your product goes on sale I’ll probably come by and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership came in handy when I needed it for some items that I purchased some electrictronics. I've always been the one who did not think that memberships were necessary but best buy changed my mind.Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Real Game-changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough great things about my Best Buy Plus membership. It has completely changed the way I shop for electronics and appliances. The benefits are truly unbeatable - from the free shipping and delivery to the exclusive member-only deals and discounts. One of the best perks of the membership is the 24/7 tech support. Whenever I have a question or issue with a product, I can easily reach out to a knowledgeable and friendly representative who is always ready to help. This has saved me so much time and frustration when dealing with technical issues. The extended return window is also a game-changer. I no longer have to worry about rushing to return a product within a short timeframe. This gives me peace of mind when making big purchases, knowing that I have plenty of time to decide if the product is right for me. Overall, the Best Buy Plus membership has more than paid for itself in the savings and convenience it provides. I highly recommend it to anyone who shops at Best Buy regularly. It's a no-brainer for anyone looking to make their shopping experience easier and more affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny — Great Value and Perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been totally worth it. I’ve saved money on exclusive member pricing and really appreciate the free 24/7 Geek Squad support it’s like having tech experts on call anytime. The added benefit of getting protection plans on my purchases gives me peace of mind too. If you shop at Best Buy often, this membership easily pays for itself. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to making the most of my membershi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus = Great prices on the products I want to buy! Early discount offers are also welcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store best people beat experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several items from Best buy from smart watch to laptops to a refrigerator. I has always been a wonderful experience not only great prices but using my card for a monthly payement with no interest is the main reasons why best buy is the best. Adding to this the customer service on the phone and the people in the store are very professional, kind and even happy for is to get what we want . Thank you best buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this membership for many years. If I need a new device I just add it to my program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended due to the flexibility to exchange and return in case you don’t like the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership if used correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great i just dont use it too often but i enjoyed the benefits that it offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this membership! Greek squad is wonderful. I would especially like to recognize Sadia and Kenny at the Long Island City location! They were extremely knowledgeable, professional and courteous! Would love to work with them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Yearly of happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription was great to have and went a long way with perks and gifts added to purchases. It deserves a look into when you buy from Best Buy, and I will give it a 10 out of 10 review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I do frequently got to Best Buy and if I can save more that is a real “plus” in have the membership. So far I can see why keeping it is a good thing for me! And the price is good as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong Pen Sold w/ IPad Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a computer, an iPad and an iPad Pen. The pen you sold me is not compatible with the iPad you sold me on the exact same day! So, now I have to search for the receipt in the bowels of my email so my daughter can borrow a friend’s car and VERY inconveniently return the pen to a store in the next town over from where she lives.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you order ahead and have enough items you need shipped. My local Best Buy doesn’t usually have a lot of stuff that I want in store or in stock so it is coming in handy. It did feel a little pressurized to buy it at the time but I guess overall I’m glad I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good rating for the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a good value. It was easy to cancel membership when it was time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BBY MEMBERSHIP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to the My Best Buy Plus membership last year, and it's been fantastic. The membership offers exclusive discounts and special offers that weren’t available to me before, providing great savings. One of the most convenient perks is free shipping on all orders, regardless of the purchase amount. Additionally, I enjoy an extended return period, giving more time to decide if a product meets their needs. Early access to sales events is another highlight of mine, allowing members to shop popular sales before the general public and get the best deals. The dedicated customer service line provides faster, more personalized assistance, ensuring my issues or questions are resolved quickly. Overall, the My Best Buy Plus membership offers excellent value and convenience, making it a must-have for frequent Best Buy shoppers. Highly recommended!

    I would recommend this to a friend