Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40543 reviews
(40,543 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Muy complacida
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Súper buena esta membresía ,se la recomiendo a todos ,,muy complacida con las compras y el servicio excelente
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Savings with Best Buy Plus Plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I moved from Illinois to Texas in October 2024. We purchased a new home so needed to buy refrigerator, washer and dryer, and upright freezer. Our Best Buy salesperson recommended our getting the Best Buy Plus plan to provide “best price” protection and sure enough, a couple of months after our appliance purchases, the prices went on sale. We were able to contact Best Buy and they credited back our account $400 which easily more than paid for the Best Buy Plus plan.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A Wise Decision!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership allowed me to purchase audio and video equipment for my home while providing peace of mind for extended time on price matches and warranties. Overall, I considered it a wise decision to purchase the Plus membership.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it for big purchases. Purchased a gaming computer and got over 200 back in rewards.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Nice but for how long?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a solid member ship and saved me a few dollars off a laptop. However, I haven’t shopped there and have had no incentive since then. Was it nice for the moment ? Yeah. I just don’t see the point in having a long lasting subscription or even the upgraded one.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Cell. We appreciate your feedback of your My Best Buy Plus™ membership. We're glad to hear that you found benefit in it when you purchased your laptop. We can appreciate it may not be right for everyone though. To be sure you're aware of the full benefits of our memberships, you can visit https://www.bestbuy.com/memberships. If you should have any questions or need assistance, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), and mention it's in response to a "My Best Buy Review".
Rated 5 out of 5 stars
Why wait - get the Pius it’s worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny as this membership that has an extended period for returns and on top you would be the first one to know about their exclusive deals and services offered
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It paid for itself with the discount we got on merchandise purchased. But we never used it again.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome !!! Saves money , a lot of perks. Had it for years now
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 2-day shipping I have used about once a month since I have upgraded.the extended 60 day returns are also nice instead of 14.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
My membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to know I can use this for help.I like it
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Abby in store service outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely happy with the professional service I received from Abby. She was able to resolve my double charge on a TV in 15 minutes. An issue that the credit card company has not been able to resolve in 2 months of many phone calls and paperwork submitted. My last notification from them was that I owed a duplicate billing on a TV I purchased in November. It’s been a mess and a great deal of wasted hours on my part. Service in store is outstanding. Service from credit billing is horrible. So much so that I probably will never use my Best Buy credit card again!
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 3 out of 5 stars
Satisfaction took more effort than it should have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to learn that I earned credits from the thousands of dollars spent recently at your Buford, GA, Location as a member. However, a laptop arrived that appeared to have been repaired we used those credits at the store. It seems the one being advertised was not in stock and had to be delivered. The laptop was exchanged for a new one that was suddenly in inventory the days that followed. But that took additional valuable time. It remains unclear why we weren't asked if we wanted a rebuilt laptop, and how a new one was suddenly in stock through a different store representative. Do better!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great deal for me because it allows me to save money and excellent service for any items that I purchase.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall amazing product was worth the money that I paid for I would highly suggest
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Just get it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been getting really good deals with bestbuy plus just get it and save some money
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good value for those who buy a lot at BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still unsure on this program but it did save me some money overall on some expensive purchases. My issue is I am not sure if I purchase enough each year to justify the cost.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The membership is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great. It has already paid for the cost of it by offering $50.00 off for the initial purpose made.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that I was able to purchase the membership as it provides great value especially since I shop so frequently at Best Buy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it, many perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Zero interest on purchases at best buy( if you pay off on time) Cash back,plus geek squad.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the savings just wish there was more for the membership. Maybe add where the customer can pick a discount off an item of their choice: right now it’s only what the company picks and I don’t need anything, keep the money in house. I’m always looking for a sale and if you don’t offer the sale I look other stores. If you offer the members the ability to pick what they want to save money on then that eliminates them looking elsewhere. If you use my idea would love a special gift or compensation
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
