Customer Ratings & Reviews

Loving this membership! It paid itself off after just one price match on an item I purchased that was offered at a lower price. It was so easy to go online, chat with representative who initiated my refund! Love the special membership deals too.

This membership is a bit of a mixed bag. On the positive side, the extended return window makes purchases less stressful. On the negative side, I rarely find sales or member discounts on items I am actually looking to purchase, which leads me to purchase elsewhere. I really hope they make this membership more appealing as time goes on. Best Buy is a great store, and with technology purchases it can really be beneficial to physically see/hear/interact with a product before buying it, rather than doing a blind online purchase. So, I want Best Buy to do well, I just don't think this paid membership offers enough in return for the cost just yet.

The salesman who helped me was very knowledgable, helpful, and patient. He gave me the time I needed. Thank you

Purchased a $1700 washer and dryer. Decent discount but not sure purchasing the membership was worth it. Today found out you have to use the BB card to get the rewards. Ok, it's not a problem to use the card and then pay it off a week later but in order to do that you have to KNOW they changed the rules. BB communication leaves a bit to be desired. I might mention the program if asked but wouldn't bring it up as a reason to shop at Best Buy and pay for the membership

I bought this mostly for the longer 60 day return period and price matching period. I was kinda slowly buying parts to build a PC over the period of a month or so, and I liked knowing that if I decided I wanted a different part, or if it turned out something wasn’t working when I finally got around to building my PC, I would have time to return. Also the extended price match window is great. Removes some of the anxiety around buying something not on sale - if it goes on sale in the next 60 days I love knowing they will price match for me.

Very good the membresia,help to buy in good condition

After being a member for 6 months I can honestly say the membership is worth it. 60 day return policy and free shipping are the highlights. They also come out with a lot of member pricing and rewards so you can get your value back easily. Bestbuy also has an easy price match policy against stated competitors so if you find it cheaper within the 60 return window you can get a refund through a 10 minute online chat.

I appreciate having my Best Buy membership. And all the employees at Best Buy super friendly and super helpful. Don’t do the financing through Best Buy though because they’re not helpful and they just like to run peoples credit.

It is nice benefits just for the pro, able to get alot of technology delievered within 2 days is nice.

The features that come with the membership are a fantastic value for the cost. You can take advantage of exclusive deals, which is really helpful for budgeting. Moreover, the available discounts make it easy to find what you need at a good price. The included services, such as repair, offer peace of mind. Overall, it's a product that enhances the shopping experience.

The process of my and transaction was effertless and everything was explained to me.

The membership gives alit of advantages like discounts and aftersale services,also i can't forget the great team that is always there to help right from the day you enter the store until when you leave. The items are of great quality yet very affordable. The first time i was in Best buy was when i came to buy a computer, so i told my wife how great the team was and when we wanted to purchase a washing machine and a dryer, she said she wants the ones in best buy. It was great coming again for a second time

The Apple TV 4K is insanely efficient—everything loads smoother, feels faster, and pairs perfectly with all my Apple devices. It makes my TCL QM7K look even better with crisp colors and flawless motion. Easily one of the best upgrades I’ve added to my setup.

Overall the membership is worth every cent if you do any shopping, the services they can assist you with on any purchase is to notch.

I haven't really used the benefits yet, but it helped me get a better price on a new microwave!

The membership was great without that my purchase wouldn’t be possible i’m more than likely would’ve gone someplace else without those savings good staff. The young man attended me was great. Help me in each way to get a better price to him A five stars rating

It has its perks. It's beneficial to receive deals before regular customers. However, I would like to receive deals two weeks in advance, rather than a few days. I enjoy the return extension for returning items. I wish it were 90 days to return.

This membership either feels like the greatest deal in history, or no deal at all. There never seems to be an in-between. Occasionally the perfect deal will pop-up and I'll have huge savings, but most of the time I forget about it entirely.

Got a rebate on my new MacBook Pro after purchase through a price check. Worth the purchase :)

I had a most helpful and knowledgeable salesperson (Stanley) at Best But. Also George, the manage, also courteous and helped with good information to signup for membership to get great perk such as free delivery. Stanley patiently answered my questions and found price matched rates and completed orders seamlessly.