Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 40,454 reviews
  • Rated 5 out of 5 stars

    My Best Buy plus membership is the best thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plus come really in handy, your able to try out items longer which is my favorite part. Hassle free as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with what I bought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me out. They informed me very well about my purchase and a membership I got. They provided a very good customer service which I really appreciate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing is simple any more and staff is critical

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 48-inch OLED Samsung TV after my 42-inch basic TV failed under warranty but could not be repaired. The Best Buy warranty process is quite involved and I needed the assistance of a Best Buy " Premium Advisor" to complete the sale. It required several return visits to the store but was eventually successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps me obtain rewards and coupons in order to save on other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ADDITION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT GREAT PRICE, LOVE PLUS MEMBERSHIP USE FREQUENTLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live my Samsung OLED 65”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” OLED TV I purchased is incredible. When I arrived at the store I didn’t know which brand I wanted and the salesperson educated me about my options and recommended the Samsung because there are lots of windows in my house and the TV I chose didn’t have any glare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will have to use this membership again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only done one purchase and it seems that it saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started my membership recently, but, I am looking forward to using my membership perks. It will definitely come in handy for people like me that do not have computer knowledge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is handy with great deals ftom time to time. Although the deals might not always be what you need or want and have to wait to see if you will get a deal on what you need or want. However, the certificates are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership and savings are awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the membership program. It offers such great value and benefits. I have found it to be incredibly useful for my purchases. The savings alone make it worthwhile in my opinion. I highly recommend it to anyone who shops there regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with headphones I received for Christmas and they swapped them out with no issues. I love my new Bose headphones! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth it you can really get some great deals with it . And if prices drops you can get it back . Plus you can get the geek squad if you need help with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for me to have as a perk for other Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped at the right time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping on my is for awhile which i appreciated not being bothered, a member found me and helped me with everything I needed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Zero benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I purchased two sets of Sony headphones and received a discount on one of them them. Returned the headphones, as that one was not meeting my needs. Then purchased a different set of headphones that cost nearly 200 bucks more and received ZERO discount! In other words, I purchased the membership and received ZERO DISCOUNT/BENEFIT on the item that I actually purchased. Talked with several staff members and a manager and they just didn’t get that purchasing a $500 item plus paying the cost of membership (let’s say $100) and NOT receiving the discount that was promised to offset the cost of the “membership” is (=) (equals) 0 (zero)

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. We can definitely understand it being disheartening that one product would qualify for a member discount, while another does not. For future reference full details on your benefits can be found here: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membershiper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides exceptional value. The member-exclusive pricing and unlimited access to Geek Squad support are highly beneficial. Additionally, the included protection plans offer significant peace of mind with every purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You must be diligent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a risk that worked out for me. You do have to keep watching to see if the price drops during that two month period and mostly from Best Buy. They say they will honor competitors prices and give you a list of 10–15 competitors but each time you do a price match they will find something wrong with the competitors price, ex. third-party vendor. The price on my TV dropped at Best Buy by $100 during the seventh week so it was worth the $50 for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy membership is an added value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has real value because when I purchase items too large for my care, I take advantage of the Free 2-day shipping. I addition the 60-day return window makes shopping convenient and gives a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get guarantees for much longer !! Awesome deals!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and its great to have best buy to order it...

    I would recommend this to a friend