Customer Ratings & Reviews

I have only used my benefit once since signing up for it. It is for my Jitterbug Smart 3 cell phone. Being a rookie with a cell phone it was a bit frustrating at first but as my knowledge has progressed, my frustration has lessened. I found the Geek Squad ok....they also were not able to fix some of my lack of knowledge issues and referred me back to Lively. All in all I find willingness to try to support but only average ability. Thank you for attempting but I must admit I left the store disappointed.

Real good value worth it if frequent customer or just a here and there purchase.

I like the prices given with the my best buy plus membership, but on the other hand I have found prices that are the same, the only benefit so far is being able to return products past the period if I did not have the membership but I do not use that anyway so I am not sure if I will renew. I think I recommend if I was buying often.

This was a awesone purchase just for the speed difference in the consoles. Also streaming moives is fast with no lag.

This membership is really really valuable specially for me. Special deal and more warranty for membership that’s awesome.

The standout feature of the Best Buy membership is their price matching policy, which allows customers to get the best deal by matching lower prices from select major competitors, both online and in-store. This makes shopping at Best Buy more convenient and cost-effective. The in-store experience has always been positive, with knowledgeable staff able to address questions or provide guidance.

Asked about the benefits and it basically came down to the extended return period and some of the special deals. As someone who tends to buy a lot of "cutting edge" tech, it helps to be able to try things out for a little longer to see if it works well and return it if it doesn't.

I haven't been able to take advantage of this membership. They only give 2 weeks to return a cell phone. I thought it was 60 days. So it's a little dissappointing. I'm hoping I can learn to like this cell phone soon. I was very satisfied with Avery`s help in the store cell phone department. He cleared several phones problems.

Best value for your money. If your like me and spend alot of time at bestbuy. This is the membership you need.

So far it's been more than worth it. I have recived some price matching, was able to breck up a big purchase, and even got 50 dollars in bonus rewards.

Joining the Best Buy Plus Membership was a fantastic decision. The amount I saved via discount through membership rewards already exceeded my membership fee in the very first purchase. Additionally, the peace of mind I had through more relaxed conditions for the plus members is amazing. The exclusive member discounts are not only substantial but also deeply appreciated. They’ve allowed me to enjoy high-quality tech at more affordable prices, making my overall shopping experience both satisfying and cost-effective. The early access to sales and promotions is the cherry on top—being able to snag deals before the general public feels like a VIP perk.

I got the membership in January to get a new TV for the Super Bowl. Then again in March for a new washer/dryer for our daughter. The TV & appliances came with a $200 discount applied part on the purchase and also a merchandise credit for future buys.

The membership has been totally worth it. I’ve saved money with the exclusive member prices, and the free shipping makes online shopping super convenient. Having Geek Squad support included adds extra peace of mind for my electronics. Highly recommend for anyone who shops at Best Buy regularly.

Everyone was very helpful when I needed their help on a situation that I couldn’t figure out. I was stuck on the process in getting everything going with the right process to make sure that it was done right so after a phone call they got me up and going on my electronic project.

Went to purchase a refrigerator and waited 15 + minutes, only to have a gentleman who couldn’t answer any of our questions. He was able to pull up a pic on his phone but that was about it. Was also thinking of purchasing a tv but held off for the time being.

So far, no issues. Still learning the features. Item went on sale before 30 days of purchase. Phone regarding adjustment, first customer service person told me I was out of warranty to receive adjustment. Suggested I read the online policy. So, I do not understand the purpose of the purchase "My Best Buy Plus" membership. Had to call back to have issue resolved.

Still not sure about it. I’m signed up while making two laptop purchases recently. The savings on the first laptop covered the cost of membership. Hope I get value out of it throughout the year.

I am completely satisfied with this computer. It does anything i may need and a lot of things I did not even know existed. The best part of on this deal was the service. The sales rep. was off the charts “helpful”. He was great in making things understandable for a retired pain in the neck!

I love this membership. It gives you gift certificates once in a while, and you can find real gems through the deals. Highly recommend the Best Buy Plus membership!

I think the membership is worth it. Especially if you are purchasing lots of electronics. However, I do think that the frequency of electronic purchases a little less frequent to sign up for a membership. Perhaps I didn't get the whole gist of what was available.I will say that