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Customer reviews

Rating 4.2 out of 5 stars with 38984 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 38,983 reviews
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has easily paid for it self over the past couple of years that ive had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my save a lot was able to get my ps5 come back get money off and with that money just add 10 to get a brand new monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding membership in every aspect of service and savings! Best Buy on Millerville Road in Baton Rouge, LA proved to be an excellent retailer in serving our every need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPad…it involved trading in 2 older iPads. This part went extremely well. In fact, we bought the plus membership based on it. Excellent in-person salesman. But…we were told that if it were to go on sale, we could price match. So, a sale came up. I tried to phone almost non stop for hours. No one was available…for 2 days. Finally I drove to s store where the salesperson kindly snd efficiently refunded the difference. Your phone service needs attention!!! It was frustrating and not good for your business future. My complaint is not about the membership…it is about phone customer services

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there, Maggie! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership certainly does include an extended 60-day Return & Exchange Poicy and Price Match period. Taking advantage of these benefits over the phone should always be effortless. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks of having exclusive member deals, support, and fast shipping. Something you shouldn't miss out on if you're into tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was worth it to me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man the checked me out suggested purchasing My Best Buy Plus membership. I'm glad he did. Within a few weeks the item I purchased that day went on sale and I was able to apply the "price match" offered through My Best Buy Plus Membership and get the new sales price. I was refunded the difference of what I paid for it and the new sales price. (Which was more than what I paid for the membership. So, it proved to be worth it to me!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the open-box excellent condition Macbook. And the MacBook worked great. It felt new, nothing was wrong. Saves me a COUPLE of bucks. The only con is that the Macbook didn’t look excellent condition. Maybe Geeksquad don’t clean Macbooks. But overall satisfied purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a valuable membership with many great benefits! Free shipping and member only deals top the list for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my membership. I appreciate knowing I can get information about advance sales. I also like the value of a longer return time so I have time to make sure I love my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership. It is worth the cost just for the extended return policy. I also buy all of my large electronic purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changer for Shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Best Buy Plus membership has been a game-changer for me. The free 2-day shipping saves me so much time, and the extended return windows give me peace of mind when making purchases. I’ve also loved getting early access to sales, which has helped me snag great deals on electronics before they sell out. The discounts and priority support make the membership totally worth it, especially since I shop at Best Buy frequently. It’s been a great investment for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership has benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be a good idea at the time, extended the return time for electronics and put me onto better deal offers. Will keep it a year and then decide whether the benefit is worth another year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s all about the people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy appliances at best buy for the extended warranty. I like the employees at the eager road location. They are knowledgeable and have engaging personalities. I also have gone back with questions, stephen in appliance and possibly “batman” in samsung, have helped me after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how convenient and rewarding the My Best Buy Plus membership is. The exclusive member deals and free shipping have saved me both time and money. I also appreciate the early access to sales and the special offers. Definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membrrship 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet hopefully not but had membrrship in the past pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good qualty for yhe price. First time I took advantage of the plan. Hope to use ut frequency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy it for the fantastic extended return policy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the basic membership, you get access to “member” pricing on items, which is great. Since BB still price matches other competitors, I wouldn’t buy the membership for the “savings”. I’ve found on average that for most items, the member pricing is only a result of Amazon or another large retailer selling it for less. However, if you have tech autism like I do, the 60 day return policy is amazing. You don’t know how a new piece of tech will fit into your daily routine, so having nearly TWO MONTHS to evaluate has been great. Standard return policies barely even get you enough time to try out a new device, let alone get comfortable with it. If you’ve ever had buyer’s remorse on a purchase, the 50 dollar Plus membership is a reasonable way to avoid that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plans for my laptop I purchased wihch worked really well. The staff were very helpful with the information I needed and I don't regret my membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good savings with membership and savings would recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use all the benefits and perks....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that Best Buy membership offers numerous benefits for frequent shoppers. The rewards program provides points for purchases, leading to discounts and exclusive offers. Additionally, members receive early access to sales and promotions, making it easier to snag great deals. Another advantage is the extended return window, allowing more time to evaluate purchases. Furthermore, members can enjoy free shipping and installation services, adding convenience to their shopping experience. However, I think Best Buy could enhance its membership program by offering more exclusive discounts and expanding its loyalty tiers. Overall, I find Best Buy membership valuable for those who regularly shop at the store.

    I would recommend this to a friend