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Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 38,986 reviews
  • Rated 5 out of 5 stars

    Best ever help with Zane! Lifetime customer now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Zane was very impressive. My phone was broken and I’d forgotten my passwords. He helped me pick out a phone and worked thru the problems until I had it all up and working. He even made sure it worked thru the audio in my car. Friendly smart an excellent representative for your company. Every other employee said Zane was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying yje discounts this membership has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trying it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was offered when we purchased out TV, great way to get customers to try it out. We will see if we get any benefits during the year to see if we will renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful getting everything set up on new computer. the plus membership was a great financial help. and will continue to be as I am always going to need tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is valuable. Love it. Would definitely recommend this to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hardly ever use it. My purchases at Best Buy are usually for appliances and I get those in frequently. In general I like Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Started off great, but no additional savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plus started off great, but soon didn’t save any additional money since it was one of the few things bought during the last year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad setup and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad had been great. set up and all. i’ve had a difficult time because i’m old. tried very hard me. not always happy getting customer service. but it’s me i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who helped me buy my new LG TV was great -- knew the products, understood my needs. And the Geek Squad gentleman did a great job of installing the TV -- arrived early, but coordinated that. Great experience overall. Thank you to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Okay, so here's the scoop: I'm at Best Buy so often, the staff greet me by name - I'm like a local celebrity there, minus the paparazzi. This purchase? It's like my VIP pass. I've saved so much money, I’m half expecting a parade in my honor down the electronics aisle. The perks? Oh, they're the real deal, like finding extra fries at the bottom of your takeout bag. Every time I walk in, I feel like I’m about to unveil some secret savings spell. And let’s not forget, this is an annual extravaganza for me now – it's more than a habit, it's a lifestyle. If you frequent Best Buy as much as I do, grabbing this is a no-brainer. Brace yourself to be on a first-name basis with savings and maybe even get a fan club among the staff!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grab it before they stop offering it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a no brainer. Saves a lot of time on shopping around since you are guaranteed the lowest price. You get refunded if your item goes on sale within 60 days of your purchase or if it is availble for a lower price elsewhere. You can not go wrong with it. This was the best decision I have made, ever. There are more impressive perks that comes with it, you need to look into it. This keeps on paying for it self over and over and over. Go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Tech Shoppers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership is a great value for frequent shoppers. The discounts, member-exclusive deals, and access to Geek Squad support provide added convenience and peace of mind. I also appreciate the flexibility in managing purchases with protection plans. However, I’d love to see even more benefits or a loyalty rewards program for members. Overall, it’s worth the investment, especially if you regularly shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s helpful to be priority and receive the most helpful care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for a price match and the gentlemen who helped me was very considerate and quickly took care of the match for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Best Buy membership! It comes in handy for holidays, house warmings, bbqs, birthdays and soo much more. What’s not to love? I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and gives me piece of mind knowing I have the best care with the Geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The benefits provided are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy plus membership is an added piece of mind for any issues I might have with any of my purchases. The benefits provided by my membership far out weigh the cost paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this version of the my Best Buy membership because it’s cheaper and I like having longer options on the Best Buy protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A class organization to do business with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75 inch OLED TV and a month later had issues with it. As a member I was able to return it and get a more appropriate for my “too well lit room” and replace it with a QLED. That TV that worked better in a bright room. It was an easy process as a result of having the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has been a game-changer! From the moment I signed up, the perks have made me feel like a true VIP.

    I would recommend this to a friend