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Customer reviews

Rating 4.2 out of 5 stars with 40392 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 40,389 reviews
  • Rated 5 out of 5 stars

    Card membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love i can use my card not only in the store but outside the store and limits is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 day easy peasy TV returns!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a goldilocks person. I want it just right. Best Buy’s 60 return policy is so flexible and easy, I highly recommend it! I like LG Oleds. I wanted one for my bedroom which was small. So for $899 I got a 42”. Well I tried it out for a few weeks and decided I wanted to go bigger. So I switched it out for a 48” for only a $100 more. Again after a few weeks, I still wanted it bigger. I found a 55” open box for an extra $58. I returned the 48” and the 42” and found one that was just right. Ok I won’t lie wish I could go to 65” but alas my 60 days are up and I am so enjoying the 55”. I love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both washer and dryer are great love the different options. Different cycles works great nothing but a good review on these two washer and dryer not just that the way they look are really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been very valueable. I am excited to see all of the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Membership has great benefits it has its ups and downs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AKAMAI CONSUMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good & Smart having My BEST BUY PLUS Membership! Membership Deals & Offers Greatly Helps My Family’s very tight Budget!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership to use for your benefit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has its benefits when you’re searching for good deals that other stores cannot compare to. Good job Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May benefit you so much Great saving you can buy anything you like

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy. It’s the best electronic store ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great incentive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was wonderful because of the many purchases we needed to make this year. I wouldn’t recommend unless you know you'll be making several purchases with Best Buy, but for regular and returning customers, it’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for save money... a great deal! A lot of things at incredible prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication for warranty services is major concern. Transfers between departments, wrong phone numbers on websites, creates distrust. Service rep was fantastic. He knew what he was doing and extremely helpful in resolving problems

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Peggy! Thank you for sharing your experience and feedback regarding your experience. We know it's important to get the support you need online and over the phone. For future assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to assist with any question or concern! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay is great helped me make the best decision for what I was looking for given I have little space for product. The delivery team with Geek Squad made things easier for me being handicap with set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny No Matter What You Are Shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself 5 times over so far. I am not just talking about the discounts (which there are a ton) but the price matching. The extended price match window has allowed me to make purchases today that I would normally wait weeks on (for a sale). Customer Service has always been fast and fair. If you are a technology focused person, this is a wise purchase. Now if you will excuse me, I am off to build the new Lego Batmobile that I got on a member sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great I looked up one day and saw I had a $100 to use and it made my Apple TV $32 great rewards if you shop a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a frequent best buy’er—but WORTH it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this often, but the times I have? really actually saved me more than like $200 every major purchase. Instead of paying like almost $600 for a Dyson? The membership actually saved me about half so I practically got it for 50% off and I LOVE a deal. Anyway it’s a little pricey but worth it in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instore service is good as is the online service. The prices are good and you seem to have a good inventory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent prices and super caring staff advancing on the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I got it was for the extended price match, but I had trouble getting the price match, when the price of my product was reduced. The person who rang up the original sale, bundled the price of the product with the delivery, I think, so when I went in, I couldn't get the price match of the product against the bundled price. He was able to give me the $50 discount off the install fee, but I missed out on the discount on the tax that I paid originally for the product.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Becky! Thank you for your review of your My Best Buy Plus membership. While our Price Match Guarantee is not included with our membership perks, we'd be happy to discuss the many benefits that are. If you have any other questions or need support, please feel free to reach us at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. The 60 day return window is amazing. Sometimes you don’t know if you like somthing right off the bat

    I would recommend this to a friend