Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 38,986 reviews
  • Rated 4 out of 5 stars

    Best Buy's paid subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership as part of a Nintendo Switch but-two-get-one-free games promotion. The deal is good considering for less than the price of a 3rd game (at $60), you save $10 (since the subscription costs $50) and future purchases come with free two-day shipping. If you plan on puchasing more titles throughout the year, this might be of value considering the buy-two-get-one-free promotion is still on-going. This is month-one of my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, had it for 2 years now.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a lot of room between buying and returning my products. I love that just in case i didn't like the product and wanted to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership saved me the $49.99 restocking fee and I could return all cell phones for up to 2 months. It was great especially if I change my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t pass it up , benefits you in the long run. The price matching and the fact that you can be refunded if a sale happens within allotted time is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program and support, grate value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it every year

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have to save money when you can discounts and rhe warranty is a good thing to have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for extended price protection+!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just before a new TV purchase primarily to gain an extended time period for price protection - and it's already paid off as the price dropped more than the price of the + membership! It's a nice security blanket to have for any future purchases too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra savings if youre buying a lot.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Been using the better sale prices when i purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan give extra coverage for return time frame. Only time will tirn if its worth the charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value transaction. You get lots of inventory at discounted prices. And the stock is always in the store. It’s something to consider seriously if you like Best Buy. I would recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership eas a great purchase. There was another customer there that highly recommend it also. It is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Membership is great if you shop there often. You get member-only deals, faster shipping, and longer return windows. The paid tiers offer even more, like product protection and tech support. Worth it for frequent buyers—less so if you shop rarely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New and liking it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Just starting out my membership but I like the free shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 day easy peasy TV returns!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a goldilocks person. I want it just right. Best Buy’s 60 return policy is so flexible and easy, I highly recommend it! I like LG Oleds. I wanted one for my bedroom which was small. So for $899 I got a 42”. Well I tried it out for a few weeks and decided I wanted to go bigger. So I switched it out for a 48” for only a $100 more. Again after a few weeks, I still wanted it bigger. I found a 55” open box for an extra $58. I returned the 48” and the 42” and found one that was just right. Ok I won’t lie wish I could go to 65” but alas my 60 days are up and I am so enjoying the 55”. I love Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting for response

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about the value of this. I was told I was going to be reached if the price got lower and I have not heard anything back.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for sharing your review. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Best Buy Plus membership is not email functional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot use my Best Buy membership because the email function is blocked by Best Buy and no associate so far has been able to correct the problem.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought something and I got back 5 $20 credit for it if you shop a lot there definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got membership and 50% off on O365 purchase. Also I purchased Dell 2K laptop for great Cyber Monday deal..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughts on shopping computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always thought highly of best buy, before best I tried other shops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have because you see the benefits you get for having the membership

    I would recommend this to a friend