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Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 38,986 reviews
  • Rated 5 out of 5 stars

    Starry Starry Night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing. So knowledgeable. Our home is older and complicated. He just dealt with everything efficiently and calmly. Of course the dishwasher is excellent, but the installer made such an impression. Five stars to the dishwasher. Six stars to the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IF YOU WANT TO SAVE MONEY GET IT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership for $49 a year and immediately saved $700 on a range I purchased for my wife. If it never saves me another penny (which I’m sure it will) it was worth getting it for that 1 purchase. Thanks Best Buy for starting this new program i would advise everyone to sign up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deals are great and I love the fact we have 60 days to return a product just in case it does not work for us. The best part is the deal match that we can go back in within 60days and if the price drop we would get that back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to using new membership with Geek Squad support and having the protection plan and extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership has been great for us this year. We purchased a laptop and several things to go with it. I like knowing that my purchase was secure and it we had any problems or needed to exchange something we had time to get that done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope service, appreciate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a really informative and throughly helpful in trying to get me the type of hardware i was looking for, went above and beyond while also being able to help other customers or get them help they needed too. I have bad memory so i cant remember bros name but i appreciate him immensely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes a savings is always better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savings and deals is always the answer when u shop here !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great! Especially when I have been a loyal customer for years, and years to follow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your rating for the my Best Buy plus is nothing to brag about. I tried to get some help about the computer I bought from youn but was denied because I don't have geek squad

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best services and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't as easy to get the right product or refund if not meet the right decision. Bestbuy employees made me more than easy for my home find. My dad shops more than me. He had never felt mis understood about his product before he bought it. They are very geniune

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We arrived at the store and were greated by a person that directed us to the department we needed. Then Richard arrived to help. He was very helpful and gave us various choices of product. we settled on one product and he checked us out explaining every thin in full detail. I would definately us Richard again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST MEMBERSHIP I ever had love the benefits thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience!! We had bought a laptop and it went on sale so we went in for a price match and were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD Double THUMBS UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad gentlemen was very professional. He guided me the steps needed as he removed the the continuous antivirus popups on my laptop. I’m very pleased of the result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this membership, easy access for geek squad and other protection plans. Plus the Rewards they offer, very great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad i signed up for membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service. Salesmen are top notch. Very thorough on products purchased. Will consider lap top in near future. Glad i was informed about membership benefits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might be worth it, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t grant you any real early access to any prerelease or preorders that come out. Although it gets you a minor discount on some (not all) items you’re looking to buy. So long as you buy all your video games from them, it might pay for itself in discounts acquired. Was hoping for exclusive early preorders for the Switch 2 or Pokemon card releases so it’s kind of a bummer there. Still worth it in my eyes so 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership seems to be a real value, especially if you looking to make multiple purchases throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals for the membership fee. I appreciate the daily notifications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RalphC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo was installed by experience technician,they explained everything I needed to know the whole time! I highly recommend Best Buy’s Service Center

    I would recommend this to a friend