Customer Ratings & Reviews

Worth it for the benefits and convenience. Discounts and perks make shopping easier.

I gave 4 stars because I think that a loyal Best Buy customer shouldn't have to pay money to get a longer return window than 14 days. Formerly, Yvette was a 45 day return window for a free membership with a certain amount of annual purchases. I think there should be a half way option, because $60/year is a lot for some to pay. Maybe they could also offer one for $30/year which gives a 30 day return window.

The best benefit to the membership for me was the price match within 60 days. I bought a TV the middle of January and thought the price may drop be fore Super Bowl. Well, it did, and I went back to the store and got $100 back! I am still lookimg into the othe benefits. I want to buy a new headset for work and gwt some computer accessories. I see I get free shipping online.

Geek squad was very knowledgeable on our security purchase how to make the best of getting set. Thank you Geek squad

This is a great value. Especially if you're planning to make major purchases or making upgrades throughout the year.

Omg the Best Buy quality and customer service is a comparable

Great value and great piece of mind. I feel like Best Buy stands behind the products with the longer return window. Shows they care about the customer

So far it looks like a good program and time will tell. The staff when you can find someone are still fairly helpful

Needed a replacement 2cuft microwave oven with quality name. Price was lower than others and even lower when entered membership. New oven is perfect --- fits perfectly, had better safety and controls than prior oven.

Great product.great store and cleanness and personnel

Best Buy Legacy in San Antonio gets 5 star rating every time! The manager helped me set up the Best Buy Citibank app on my iPhone, and I appreciate the Instant in store payment option immediately verified by the awesome Best Buy telephone representative.

Great perks and discount that actually pays for itself already from the member savings and unlimited free shipping!

Member pricing is great. We use it all the time at the store

The membership has some great benefits and rewards at a good price. You will get your money back by joining.

An excellent rewards program especially for repeat customers

I’m extremely impressed with The sound quality is outstanding — powerful, clear, and truly immersive.

Buy products you get three months to return them. Wonderful!

Love it has so many perks amazing membership a must have !!!

It’s nice that there are different membership packages and the prices are good with how expensive everything can be!!! Very cool to see all the membership benefits and have the extra Best Buy support and all the extra awesomeness that come with it

I wasn’t sure if the door alarm on my refrigerator was working properly. The technician, lock LOC came on time, looked at the refrigerator, and confirmed that everything was good. He was very professional, and I have been impressed with Best Buy service.