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Customer reviews

Rating 4.2 out of 5 stars with 38989 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 38,989 reviews
  • Rated 5 out of 5 stars

    costumer feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth transaction with the staff.item that i purchase is excelent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed the peace of of having a extra warranty for my nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have: Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and will be so useful for purchases and help needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are looking forward to using our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a replacement TV. Best Buy had the quality TV we wanted. They also helped us take advantage of their credit service. It's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgestovemicro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate all that bestbuy has to offer they explained everything made us feel very comfortable with our purchases the membership brings great peace of mind that we can count on bestbuy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Microsoft Surface Pro 11 !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our purchase of our Microsoft Surface Pro 11 w/ Snapdragon Elite X 12 Core Chip , 32gb Ram internal memory, 1TB SSD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and cheap to shop with good selection of items made christmas shopping easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Christmas Bonus Worth Sharing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership was a great offering that allowed me to purchase a very good laptop for a family member at an excellence price. Let's just say that the family member had a very Merry Christmas that year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many notifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working just fine when we have an appointment scheduled but too many notifications for items we are not interested in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase a membership recently and it has paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and my best buy plus membership saved me quite a bit of money. Well worth the purchase of the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were 3 people removing a dryer and installing a new one. They were friendly and did not mess around to get the job completed. The staff was friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PLUS CARD EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership makes me save and it’s useful I would recommend everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually did not even know I had it! Must have been when I bought new fridge. Do have comment on fridge though: just found out whoever hooked up fridge did NOT turn off water to the old in fridge water spigot. It had been leaking under the wood flooring all this time. Found it when hard wood flooring was taken up in hall. THEN a service person fixed the shut off so no more leaks.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Lisa! Thank you for your review of your My Best Buy Plus membership. For more personalized support, feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) referencing your My Best Buy Plus review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Membership IS a Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price with peace of mind knowing help is always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal if you're a frequent bestbuy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering a Best Buy Plus membership, here's my take on it. Honestly, it's a pretty solid deal if you're a frequent shopper there. You get access to exclusive discounts, free shipping on a lot of items, and even some extended return windows. Plus, the member-only deals can really save you some cash on those big-ticket items. Overall, if you love tech and shop at Best Buy often, it’s definitely worth checking out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Underutilized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get to use the membership as much as I liked, so I don’t think I really was able to get the full value out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have this instead of buying a extended warranty you get it with this program plus so much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already got my money back from just price comparison. This is a worthwhile investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course, best buy plus is so worth it! Best membership!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product is not what I was told it was :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store I made clear I was doing a one-time only purchase because I was visiting USA and was not going to be able to communicate by phone. I bought membership to obtain cashback for discounts, but I can't ask for those now because my options are checks or giftcards (none are usable outside US). I eas told the money was going to go to the card provided when the purchase was made. The only way I can complain is by calling a US number, which I can't because I don't have a US number myself. I feel like the membership was a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hell FernandaN, we’re really sorry this experience has been so frustrating, especially since you were upfront about being a visitor and unable to use phone support. My Best Buy memberships do include benefits like exclusive discounts, product protection options, and rewards, which can definitely feel limiting when you’re outside the country. You can look over all membership details here: https://www.bestbuy.com/memberships. Since you can’t call, the quickest way to get help sorting this out is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and let them know it’s in response to your My Best Buy review so they can take a closer look. BBY-ExBrand_Totaltech