Customer Ratings & Reviews

I love having options that the membership offers like, if you don't like the product you have 60 days to try it out if you don't like it you can bring it back.

A little expensive but so is everything else. Customer service goes above and beyond

The my best buy plus membership has worked out tremendously well for me. At work, I needed to replace a t v. A few weeks earlier I had purchased a high end samsung oled tv and had a credit from that purchase. I was able to apply that credit to the new purchase and significantly reduce the price of the new purchase.

I have received tons of discounts on usable products

I have a lot of benefits with my membership, the renewal price is accesible for everyone, i recommended 100%

We have loved having this membership for the added deals & the free shipping is great!! We were able to get the products we need quick & at great prices. Thank you!!

Got it when I purchased fridge. Free delivery was included so it saved me money. Also extends return window.

In the past month, I've been using the Geeksquad services from Best Buy, and overall, it has been a positive experience. The convenience and support they provide have proven valuable in addressing my tech-related concerns. Best Buy's Geeksquad has proven to be a reliable resource for tech support in the past month. The combination of friendly staff, in-store convenience, and affordable repair options make it a service worth considering, especially for those who prefer a hands-on approach to technical problem-solving. The minor hiccups in appointment scheduling and remote support are overshadowed by the overall positive experience.

WE got a nice computer so this seemed to come with it -

Very positive experience! Salespeople were instrumental in providing me with info on the difference between the various tvs to choose from. With the selection made I then sat back and waited for install. These guys were very good as well. My only complaint is being given a window of 7am to 7pm for delivery. The company needs to do better in this area of service.

My membership help me to purchase items and pay for them on monthly payments. I get the best quality of purchases and sales on washers, dryers, stoves, Tv and all house items thats necessary. The service is great and so is the managers and sale people. They make sure any problems I had with shipped items was corrected and in store purchases also was Ttaken care of. Keep up the great work.

I have this membership but don't really know too much about it. I do know it extends my product return window. Other than that I haven't really seen much of a return on the investment. I'm likely going to look into this more or speak with an associate next time I'm in the store and find out what other perks I can get from this membership

I bought the open-box excellent condition Macbook. And the MacBook worked great. It felt new, nothing was wrong. Saves me a COUPLE of bucks. The only con is that the Macbook didn’t look excellent condition. Maybe Geeksquad don’t clean Macbooks. But overall satisfied purchase.

the Best Buy plus program has more than paid for itself with the number of times have had to replace screen protectors. Particularly with a teenager that is rougher on phones.

We shopped for a replacement watch that had all the bells and whistles necessary. We were so pleased with the sales person who was able to help and show us the best selection for our needs.

This membership is a real value. Great prices on good products. Very happy with my TV purchase. Had the geek squad map my new 77-in Samsung TV. They did a great job and very quick. They call the very next day to see if I had any questions or anything that they needed to do. So thumbs up.

I recently purchased a new washer/dryer combo through Best Buy. I received a great price and excellent service through my Best Buy plus membership. I highly recommend Best Buy and its services.

The Best Buy membership gives me piece of mind because it provides quick access to the Geek Squad, extended protections and easy returns.

I joined My Best Buy Plus right before the Black Friday sales. I had many purchases in mind and thought that the My BB + membership would both get me some money off and also give me the extended, 2 month, price match and return policy. Since joining BB + 1.5 months ago, I have spent almost $3,000 on purchases at Best Buy. My experience so far has been mixed. I did get one price match for a $100 savings (yay) but was denied a $22 price match because the BB, CS representative said the savings "would be too much" (boo). Also another return was not approved back to my card but the store manager did offer a store credit. So after spending nearly $3,000 my savings related to the My BB + membership came up to only $23 as shown on my BB + membership page. So, all together, that's only a net savings of $50 after spending almost $3 grand. That's just OK to me and BB not giving me the $22 price match because "it was too much" kinda bugged me. Based on my experience with BB + membership so far I am not sure I will renew next year.

The membership is a great value for me. I buy from Best Buy several times a year and it has saved me way more than it costs.