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Customer reviews

Rating 4.2 out of 5 stars with 40372 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 40,372 reviews
  • Rated 5 out of 5 stars

    Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was very valuable! It was helpful with product support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect much, but the extra savings and longer returns actually come in handy. Worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership offers some unique perks, but they aren't quite enough to make it stand out. Discounts and the app's UI are also lacking. There's definitely room for improvement beyond just offering added protection.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is great and I get value from it. The overall package is worth it and if others shop at Best Buy frequently, it could be worth getting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for extended returns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day returns is probably the must useful feature, especially if you buy a refurbished item or are undecided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program , was very good service when making my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Online Shopping with My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a MacBook from Best Buy online using my "my BEST BUY Plus" membership. The entire experience was exceptional. The membership perks made the process smooth and rewarding, and the online platform was incredibly user-friendly. From browsing to checkout, everything was seamless. I couldn't be happier with my new MacBook and the fantastic service I received. Highly recommend both the product and Best Buy’s superior online shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good, but I actually upgraded the plan to the next level so I could get extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have 60 day returns on most items alone makes this membership worth it. But then the member only price cuts actually pays for the membership when you get those savings if you think about it. Solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for your money. Love that I can get it for a year then choose to renew or cancel if I wish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It paid for my Price-match credit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the membership because I made a large purchase prior to Black Friday and was concerned about the price reduction. the computer did in fact drop significantly in price and because of my BB+ membership, I was able to get a credit for the different.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great and use on all purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real value and glad the salesperson approached me to take offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped a lot in my savings, it makes sure i get deals on every product i buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I haven’t had much opportunity to use it as I don’t live near a Best Buy store and not everything is able to be shipped to where I live.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm loyal to Best Buy for good reasons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying from Best Buy for many years, and for three reasons: one, they maintain a physical store; two, I find their customer service to be superior; and three, I've had excellent service from the Geek Squad when needed. Recently I ordered an expensive washer and dryer. They were delivered and installed on time, and with noticeable care to set the items up and to ensure they met my requirements (placement, etc.) I will continue to buy from Best Buy for any item they carry, vice shopping at other well known and large outlets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent but nothing to brag about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not bad if you buy a lot of stuff and need longer window for returns . otherwise makes no sense cuz i dont see many other useful benefits like the old membership .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the value. With price match i just paid for the membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy exchange upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed this plan to the best plan. I wanted the guarantee component. Note also the older woman at the Geek Squad desk was not nice. I would have walked out were it not for the computer guy named Lewis who was very friendly. I suggest you find a more friendly CSR for your

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having a bad experience with Geek Squad at store can be difficult. You can reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    don't use it much but its nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice to have Sometimes to find the deals. you have to hunt for them. It would be nice to have a store closer to use down here in Hastings MN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best memberships ever, believe me I know a good thing when I see it.

    I would recommend this to a friend