Customer Ratings & Reviews

Charles in appliances in store 388 Lees Summit walked us through all the three door refrigerators until he showed the wonderful four door by Samsung. What a sell, we love our unit. Thanks Charles and thanks Best Buy

I love the member pricing. I do think we can use more coupons from time to time!

The membership plan is a must have for larger appliance.

Great service. Listen to customers. Would recommend to anyone.

Get the protection and forget about it. I have had the opportunity to use it several times, and been very happy.

The My Best Buy Plus™ yearly membership is totally worth it! The extra benefits like exclusive discounts, faster shipping, and special offers make shopping so much better. It easily pays for itself with just a few purchases. Highly recommend for anyone who shops at Best Buy regularly!

The membership has wonderful benefits but does Best Buy really need to charge this much to provide basic benefits such as a 60 day return window instead of 2 weeks?

Great value, extended returns and offers make it worth it!

The membership gives great benefits that will come in handy

At first I did not think this was a good idea. Now I feel different. If you make a lot of purchases at Best Buy, this is for you. That extended return window is great. This gives you more time to try out your purchases. There have been many times in the past that I have purchased an item and 3 weeks later, I realize it is not for me. It is too late to return it, now I have more time to decide if I will keep it or not.

This membership easy pays for itself without even really trying. The deals I have received for being a member have paid for this membership 2-4 times. Typically I do not like memberships like this but when the math maths I go with it!

Discounts are nice. Free shipping is nice. Increased return window timeframe is nice. Subscription fee is... a fee. Times they are a changin.

It’s a bit pricy but extended return windows are nice.

Large inventory of different models to choose from. Excellent customer service. They answered all our questions and steered us in the right direction. The sales person let us know that a sale was about to begin a few days later and how to be credited back the discounted sales amount. Which they did.

This membership was well worth it. I bought cameras for the house from someplace else, but I was able to pay a small amount of install charge, because of the membership, and the geek squad came out and installed my cameras with absolutely no problem.

The My BestBuy gold membership has a annual fee of $50. At first you may contemplate the fact that you may not want to pay this annually, however the biggest perk from having it is the exclusive discounts!! Year to date (I’ve had it for a month) I have saved an additional $200!! Its not a scam!! At checkout you have to present your membership card on the app or provide your phone number, without it they will charge you the price everyone else pays. I purchase 90% of my tech from Best buy, the way I see it if I am going to purchase from there either way I might as well save extra money !! Anddd use my savings buy more of the things I want hahaha

Our store agent and manager were very helpful and patient They also explained thoroughly regarding our purchase, charges and membership.

Personally i think this a great $50 you get 60 day retun window and thats also for price matching you get the 2 day shipping and the membership pricing is so good one purchase and itll pay for itself. I am currently an employee and i think this is best plan for us the members prices on stuff are sometimes better than our discount and the 60 day return policy is phenomenal i get to really test products! Only thing that interests me in Bby Total is the protection plans and geek squad services but i fix that stuff anyways and i like getting 5 year or 10 year protection on stuff i cant do that without an extra monthly payment if i have total TLDR $50 60 day return window membership prices $100s of dollars off stuff

I got a Best Buy membership and it's been beneficial, especially as a tech enthusiast. The perks like exclusive discounts, early sale access, and points on purchases have led to significant savings. Free shipping for online purchases adds to the convenience. The customer service is notably better with more attentive support. The extended return period is also a great advantage. This membership is particularly valuable during major sale events like Black Friday. It's a worthwhile investment for regular shoppers at Best Buy, offering substantial savings and conveniences, though it may be less advantageous for infrequent shoppers.

We needed to replace our home computer and found the service and expertise at best buy to be the best. The sales person was very informative and knowledgable about all aspects of what we would need to replace our computer. He even offered help after the sales and we could return to Best Buy to gzve more clarification. The Geek squad there is excellent and getting a discount for 1 days purchase of both computer and printer was a grest savings. Goid advise to sign up for the card. Thank you. The computer is excellent!