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Customer reviews

Rating 4.2 out of 5 stars with 38994 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 38,994 reviews
  • Rated 4 out of 5 stars

    Best Buy pluss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal if you are buying things for a new house or upgrading your old tech. Plenty of savings and other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad well worth the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a eero mesh router system in August 2023. The price was competitive, the purchase experience was trouble free, and the Geek Squad Technician (Matt) was great. I would have really struggled putting in the system myself. The membership was well worth the cost and would do it again the same way. However, I'm not a frequent purchaser and have not had the opportunity to use any of the other membership benefits. I'm looking at purchasing a couple of kitchen appliances within the next twelve months and will keep Best Buy high on the shopping list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Travin at Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have signed up for this as it has made my return process so much better and my overalll experience with Best Buy better. Thank you to Travin the sales rep at the West Hollywood location for signing me up and helping me with my amazing purchases. Truly happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much continuing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership to get a promotional discount on a new TV -- it was worth it for that. But I haven't seen much continuing value. I've received a couple small discount coupons since joining but nothing close to the membership price. Unless Best Buy introduces an everyday incentive (like a small discount on all purchases), I will cancel.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Don’t Hesitate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this membership. It saves a lot of money! I like the benefits associated with it to. It’s a no brainer to get this. Very happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my BestBuy Premium membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of Best Buy Premium for several months now, and I can confidently say it's been worth every penny. The exclusive perks and savings offered through this membership are unbeatable. From free shipping on all orders to early access to sales and events, Best Buy Premium has truly enhanced my shopping experience. Additionally, the extended return window and dedicated customer support have provided me with peace of mind whenever I make a purchase. If you're a frequent shopper at Best Buy like myself, investing in a Premium membership is a no-brainer. Highly recommend!

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for being a member and for sharing your feedback with us! We are happy to see that this membership really has been a huge value to you. Please be sure to check out www.bestbuy.com/memberships often to see the latest and greatest offers, BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was good but the sound quality was poor but my biggest problem was i paid $ 50.00 for membership and within 2 days i wanted upgrade to the 75'' and the price shot up $200.00 so the only thing I got from the membership was paying $ 50.00 more than the sales price, I also never recieved any notification of deals for being a member

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Sometimes a membership is recommended if it provides savings on a purchase that's greater than the membership price itself. Either way, I know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    single oven replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys did a great job on getting my oven delivered before thanksgiving..thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the piece of mind when buying appliances and having an extra return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good electronic goods purchasing platform

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked wide variety of Electronic product availability and discount prices offered. Liked tailor made notification to suit ones needs. Will always check price of any product in bestbuy befor make a choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s worth it because of the rewards & exclusive offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership I have is the best thing you can buy and get at best. Buy the service is great. The deals are great, the geek. Squad are great, and if you have a issue you can always, come back to best buy and they will not have a problem with handling your issue. I will suggest everyone to get a membership plus at Best Buy. You would not regret it when it comes to your item sells . And deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, like the zero interest financing on larger purchases for up to a year and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought my dream refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked Best Buy. I'm satisfied with everything I purchased with my Rewards. Thank you so much, Best Buy.I bought my dream refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad to have this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully recomend, I am using the standard and I am enjoing it, no issue so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the benefits and the membership cost associated with my Best Buy Plus membership. I appreciate the flexibility of remaining a member or leaving the program. I am firmly confident I will renew a membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a game changing option to try products, this option allowed my to not worry too much about purchasing that does not fit my needs and gave a window to try and think about what i am getting, great value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't spend some money at best buy, I recom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to spend quite a bit of money in the store and I talked with associate that that Best buy members card I went ahead and added it too while I was buying for the dollar and just to the guys that I bought and paid for himself right there so everything else that I added to it that it took off money back from my pocket it was a pretty good deal and I'm still saving money on it when I get stuff now and then you've been 4 months since I've had to get so if you're going to spend a little money by several things it works out and pays for yourself and then some thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth the money. It's a peaceful mind to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value love all its advantages it gives me best deal for us

    I would recommend this to a friend