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Customer reviews

Rating 4.2 out of 5 stars with 40286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 40,286 reviews
  • Rated 5 out of 5 stars

    loving this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, easy to use I never thought I would use this in the past but now that I have it I love it, couldn't be happier, so easy to use and my family loves it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the customer service received over the phone. It is rare these days to easily get through to a real person and not have to navigate long wait times and directories. My mistaken membership was promptly refunded and credited back to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ membership exceeded my expectations. The free 2-day shipping, exclusive discounts, and extra reward points made my shopping more affordable and enjoyable. It’s especially valuable for tech purchases. I highly recommend it to anyone who shops at Best Buy regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good idea to be a membership with great benefits and protection plans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discount if you spend enough makes it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the membership because I was buying a few appliances and discount on the appliances more than paid for the membership. We will see if it remains worth it in future years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost of the membership. Easy returns and exchanges and flexibility when wanting to test out technology without feeling trapped by a purchase. Especially with higher cost items. Just spend the $50 and buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My favorite feature…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best part is that it allows you to get money back on items that you recently purchased that go immediately on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy’s name was literally Magic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was sold on it because the employee was just so good and enthusiastic. I probably wouldn’t have gotten it otherwise. But the membership has a lot of neat perks and I hope to make great use of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been able to return items after a period of time it is s real value and been able to use Geek also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical. I bought the wrong one once, and only after I unboxed it did I realize it was not what I wanted. Because the appearance was the same, I only realized the difference after using it. And it was indeed not as convenient to use as the one I wanted. It is really convenient to have this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Plus A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a bestbuy plus member, i have the advantages of 60 days return window access on new sale and very convenient to buy things online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus membership...you need if you need to return anything pass 14 or 30 days. It pays for itself if you forget things like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deals are great and I love the fact we have 60 days to return a product just in case it does not work for us. The best part is the deal match that we can go back in within 60days and if the price drop we would get that back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!! Would buy again!!! Real product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!! Would buy again!!! Real product review!!!! Give this review a thumbs up! Amazing geek squad price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed fast as my freezer went down and getting this unit save me $400 in froxen food. Easy access and depth of room and visual access.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The sales man lied to me on how the program worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great program, but im giving it 1 star because the person who sold me this program lied to me about what exactly it is. I was tight on money but felt pressured to get it due to deals i wanted to get, and money that would come back to me. I wanted a tv that was consistently being sold out during black friday, the sales man on the phone told me if i get this program i can get the tv up to 2 months after at the black friday price, he also told me a 800 computer i bought a month earlier would get $50 back which would cover the price of the plan. I went back in with in a week to get the tv i wanted price matched at the black friday price and they said it dont work that way, only works for items i already bought, and then i tried getting the price match on my lap top i got to get $50 returned on my best buy credit card, and they said it dont work on items i bought before i got the membership plan. I was so mad, cause i only got it because of those 2 reasons. I have been able to use the perks with a tv i bought for a 60 day return, but tbh i cant guve more than 1 star because i didnt get it for that purpose, i felt lied to, and next time i will ask multiple people before settling on something just to make sure they are telling the truth or are trained well enough to explain it in detail. I would reccomend it though, cause i was able to get the return done and got access to 3 day specials

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there, Brandon! We can fully understand the need for support when it comes to making the most of our Price Match Policy. The benefits available to you as a member include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership with benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was leery about this but I am glad I joined. This has provided great benefits to my products that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fantastic truly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The savings are great theres generals no downside what you dont spend on electronics youll probably spend on appliances and save just as much, 23/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Yung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service keep up the good work. Xxxxxxxxxxxxxxxx cxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I vote yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself with the special membership savings alone. The extended returns and Geeksquad availability are helpful as well.

    I would recommend this to a friend