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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 40,257 reviews
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus is a great value! The exclusive discounts have already saved me money, and the extended return policy takes the stress out of buying tech. It’s perfect for frequent shoppers who want good deals and flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership was worth it! I got the membership in October before making a large TV purchase and it was worth it. For starters, I was able to purchase the tv I wanted in October and was able to price match it in November when the price dropped, and didn't have to worry about low inventory since I purchased it in advance. Also, there was an offer for a $50 Best Buy credit once I signed up for it. So essentially it paid for itself! Now I have extended return policies on all of my purchases and can get member-exclusive deals at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership extended my return policy which allowed me to return my item after 2 months instead of 1. It is worth the money for the extra piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much continuing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership to get a promotional discount on a new TV -- it was worth it for that. But I haven't seen much continuing value. I've received a couple small discount coupons since joining but nothing close to the membership price. Unless Best Buy introduces an everyday incentive (like a small discount on all purchases), I will cancel.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership, would recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been a good decision. One of the team members guided me towards making the choice in joining, saving me money on lots of my purchases thus far. I would recommend the membership to anyone looking to shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all the deals and early access to teams. Definitely worth it to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is amazing with the 120 days to get money back of the item I bought drops in price all the way to the geek squad help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value and Perks – Best Buy Membership is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy member for a while now, and I can honestly say it’s one of the best memberships I’ve signed up for. The benefits more than pay for themselves, especially if you shop for tech or appliances even just a few times a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership was an excellent value when I needed to purchase a new laptop. It helped me research and choose what I needed and made it more economical. I was also able to get the accessories I needed as I was using the new device with the Best Buy membership. It made a big purchase easier and more affordable and productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bestbuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, like the zero interest financing on larger purchases for up to a year and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have did this a long time ago. You get some very good discounts and also the 2 months you have to return items is what makes this worth it. I actually got this membership while I was buying an iPad and the price of the membership and ipad came out cheaper then what I would have paid if I just bought the iPad so its worth it right there already. So there’s no way it’s to expensive and I wouldn’t have known if it wasn’t for the really helpful Best Buy employees at the Beaumont Texas store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedro Sanchez is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pedro was absolutely amazing. He was not only very knowledgeable about the products but he was nice and accommodating as well. He is a credit to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guaranteed low price through holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to have been a good purchase, protecting the price of the item I paid for guaranteeing it will be the lowest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer once again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support received from everyone in the sales floor to the Geek Squat installing a new radio and rearview camera on my truck was great. Ricardo was very helpful procuring the parts, installing, and explaining how to use it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase tv is one of the best items I've acquired. The picture, sound and handling is outstanding. Will not have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bout a new pc!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been fantastic! Just built my fiancé a new computer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Best Buy experience in Billings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    local store had no follow up on purchase, delivery person showed up with ice maker line but not refrigerator when Best Buy emails showed total product for delivery I tried but could not call the local store- The corporate phone call told me to drive to the store as local stores do not accept calls what kind of local business won't let you call them so I had to drive down to find out what was going on.I will never again purchase from a "local store" that you cannot call about 2 days later we got our delivery straightened out Even the sales person would not help after the sale.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your delivery can be difficult. Our phone, chat, or social teams are glad to assist you if you need support. Store representatives can certainly assist with support or questions for products available. Most deliveries are done through our warehouse and not out of the stores. If you need support please reach out to us on any of our social media profiles below.

      Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helped me so much. Loved it,definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has made it easy for me to properly review my sales purchases as well as a quick easy making the sign up an easy process. I recommend this for my friends who are very serious about electronics. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Possibly Useful For Some People

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use it and with sales often I don't think the sales with best buy plus stands out much. Extended return policy on big ticket items is good for piece of mind I guess.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech